Optical Sales Associate

Eyetastic Services•McDonough, GA
•Onsite

About The Position

This vibrant and welcoming practice is seeking an experienced team member to elevate our patients' 5-star experience while ensuring the office operates seamlessly. In this role, you will have the unique opportunity to collaborate across all departments and make a significant contribution to their mission of delivering exceptional patient care within the community. If you're seeking a fulfilling career that offers stability and the opportunity to make a meaningful impact in your community, this position is perfect for you!

Requirements

  • Prior experience in an eyecare setting is required.
  • A strong emphasis on efficiency, effectiveness, and meticulous attention to detail in patient care.
  • Exceptional communication and interpersonal skills to foster positive interactions.
  • A reliable attendance record and evidence of longevity in previous jobs, showcasing your commitment to the role.

Responsibilities

  • Welcome patients with warmth and professionalism, ensuring they feel comfortable and valued.
  • Manage all incoming and outgoing calls, skillfully handling appointment requests and addressing patient inquiries.
  • Demonstrate empathy and attentiveness to effectively understand and meet patient needs.
  • Support office operations by preparing charts, updating records, and assisting with office opening and closing tasks.
  • Maintain inventory and order contact lens supplies as needed.
  • Spend dedicated time with patients before their doctor visits, performing essential preliminary assessments, including measuring retinal function, peripheral vision, and capturing retinal photographs using advanced equipment.
  • Accurately document and organize patient exam notes, order diagnostic tests per the doctor's recommendations, and code procedures precisely.
  • Engage in ongoing cross-training to foster personal and professional growth within the practice.
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