Optical Sales Associate

Eyetastic Services • McDonough, GA

2d • Onsite

About The Position

This vibrant and welcoming practice is seeking an experienced Optician or Optical Sales Associate to elevate our patients' 5-star experience while ensuring the office operates seamlessly. In this role, you will have the unique opportunity to collaborate across all departments and make a significant contribution to our community's mission of delivering exceptional patient care.

Requirements

• Prior experience in an eyecare setting is required.
• A strong emphasis on efficiency, effectiveness, and meticulous attention to detail in patient care.
• Exceptional communication and interpersonal skills to foster positive interactions.
• A reliable attendance record, showcasing your commitment to the role.

Nice To Haves

• Seasoned multitasker with a passion for organization and a compassionate spirit.

Responsibilities

• Welcome patients and customers with warmth and professionalism, ensuring they feel comfortable, valued, and excited about their eyewear choices.
• Manage incoming and outgoing calls, skillfully handling appointment scheduling, product inquiries, and eyewear order questions.
• Demonstrate empathy, active listening, and strong product knowledge to understand visual needs and recommend frames, lenses, and lens enhancements that best suit each patient's lifestyle and budget.
• Support front office and optical operations by preparing patient profiles, updating records, and assisting with opening and closing tasks.
• Maintain optical inventory, including frames, lenses, and accessories, and place orders as needed to ensure product availability and attractive merchandising.
• Spend dedicated time with patients in the optical, guiding frame selection, taking accurate measurements (such as pupillary distance and segment heights), and reviewing lens options and coatings.
• Accurately document eyewear orders, verify prescriptions, coordinate with labs, and ensure timely, precise processing of all optical transactions.
• Engage in ongoing cross-training in both front desk and optical functions to foster personal and professional growth within the practice.

Benefits

• Equal opportunities across all healthcare fields.
• Support throughout the hiring process, including resume enhancements and negotiation assistance.
• Confidentiality of information, not shared with third parties or other agencies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed