Optical Retail Sales Associate FT W. San Antonio, TX #287

Eyemart ExpressSan Antonio, TX
Onsite

About The Position

Eyemart Express, founded 30 years ago, is a leading optical retailer with over 245 locations across 42 states. We are known for promptly delivering quality eyewear at great prices and maintaining strong relationships with optometrists and local communities. Our unique model includes local labs in stores, eye exams, and same-day delivery on glasses, ensuring customers never miss a moment. We are seeking individuals to join our team and improve lives by helping people see better. The earning potential for this role is competitive, including base pay and incentives. As a Retail Associate, you will guide patients in selecting eyeglass frames, lenses, and coatings tailored to their needs. You will ensure accurate measurements and prescription information for our lab technicians, oversee the production process, and provide personalized care when dispensing glasses to patients.

Requirements

  • High School Diploma or GED
  • Optical industry experience is a plus!
  • Excellent communication skills, both verbal and written

Responsibilities

  • Provide Exceptional Customer Service: Use your optical expertise and product knowledge to precisely meet customer needs, ensuring personalized and informed interaction
  • Stay informed about sales, promotions, and company policies
  • Process payments and refunds using our Point of Sale system
  • Educate patients on eyeglass care
  • Process insurance claims
  • Maintain up-to-date product knowledge
  • Create and manage patient files with confidentiality in mind
  • Interpret prescription requirements
  • Take necessary measurements, prepare work orders, and inspect final products for accuracy
  • Adjust and repair frames as needed
  • Price, stock, and organize merchandise

Benefits

  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Matching 401k
  • Short-Term and Long-Term Disability
  • Life Insurance
  • Fully paid benefits to maintain licensing requirements and opportunities for advancement
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