Optical Retail Sales Associate FT Springfield, IL #133

Eyemart Express•Springfield, IL

9d•Onsite

About The Position

Eyemart Express is a leading optical retailer with over 245 locations across 42 states, known for promptly delivering quality eyewear at great prices. With local labs in stores, eye exams, and same-day delivery on glasses, customers can get what they need without missing a moment. This role offers the opportunity to improve lives by helping people see better. The earning potential is competitive, including base pay ($15-$17.50) and incentives. As a Retail Associate, you will guide patients in selecting eyeglass frames, lenses, and coatings, ensure accurate measurements and prescription information for lab technicians, oversee the production process, and provide personalized care when dispensing glasses.

Requirements

High School Diploma or GED
Excellent communication skills, both verbal and written

Nice To Haves

Optical industry experience is a plus!

Responsibilities

Provide Exceptional Customer Service: Use optical expertise and product knowledge to precisely meet customer needs, ensuring personalized and informed interaction.
Stay informed about sales, promotions, and company policies.
Process payments and refunds using our Point of Sale system.
Educate patients on eyeglass care.
Process insurance claims.
Maintain up-to-date product knowledge.
Create and manage patient files with confidentiality in mind.
Interpret prescription requirements.
Take necessary measurements, prepare work orders, and inspect final products for accuracy.
Adjust and repair frames as needed.
Price, stock, and organize merchandise.