Optical Retail Sales Associate FT Mechanicsville, VA #265

Eyemart Express•Mechanicsville, VA

4d•Onsite

About The Position

Eyemart Express, a leading optical retailer, is seeking an Optical Retail Sales Associate to join their team. Founded 30 years ago, Eyemart Express has grown to over 245 locations in 42 states, known for promptly delivering quality eyewear at great prices and maintaining strong relationships with optometrists and local communities. With in-store labs, eye exams, and same-day delivery, customers can get their glasses quickly. This role offers the opportunity to improve lives by helping people see better. The earning potential is competitive, including base pay and incentives. As a Retail Associate, you will guide patients in selecting frames, lenses, and coatings, ensure accurate measurements and prescription information for lab technicians, oversee production, and provide personalized care during dispensing.

Requirements

High School Diploma or GED
Optical industry experience is a plus!
Excellent communication skills, both verbal and written

Responsibilities

Provide Exceptional Customer Service: Use optical expertise and product knowledge to precisely meet customer needs, ensuring personalized and informed interaction.
Stay informed about sales, promotions, and company policies.
Process payments and refunds using our Point of Sale system.
Educate patients on eyeglass care.
Process insurance claims.
Maintain up-to-date product knowledge.
Create and manage patient files with confidentiality in mind.
Interpret prescription requirements.
Take necessary measurements, prepare work orders, and inspect final products for accuracy.
Adjust and repair frames as needed.
Price, stock, and organize merchandise.