Optical Retail Sales Associate PT Meridian, ID #270
About The Position
Eyemart Express, a leading optical retailer with over 245 stores nationwide, is seeking an Optical Retail Sales Associate for a part-time position. Founded 30 years ago with a commitment to delivering quality eyewear promptly and affordably, Eyemart Express distinguishes itself with local labs in stores, eye exams, and same-day delivery. This role offers a competitive earning potential, including base pay and incentives. The Optical Retail Sales Associate, also known as a Retail Optician, will play a crucial role in assisting patients with frame and lens selection, ensuring accurate measurements and prescription information for lab technicians, and dispensing completed eyewear. Join a company dedicated to improving lives by helping people see better and where your career can take off.
Requirements
- High School Diploma or GED.
- Experience working in retail, customer service, or sales.
- We are willing to train.
Nice To Haves
- Experience working in the optical industry is preferred but not required.
Responsibilities
- Provide exceptional customer service to all patients.
- Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, and exchanges.
- Compute and process payment transactions/refunds using the in-house Point of Sale system.
- Process insurance claims efficiently.
- Maintain up-to-date knowledge of products.
- Create and maintain patient files, following company and HIPAA policies regarding confidentiality.
- Assess and interpret patient’s needs/wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest the most appropriate products (i.e., frames, lens type, coatings).
- Take necessary measurements (i.e., measuring the patient’s pupillary distance).
- Prepare work orders for the lab ensuring all pertinent information is listed (i.e., patient information, prescription, lens size/type, measurements, special tinting or coating, etc.).
- Pull correct lenses according to work order specifications.
- Inspect the final product for accuracy; adjust completed glasses to fit the patient using pliers, hands, and heat if necessary to bend frames accordingly.
- Adjust/repair damaged frames, replace nose pads, and missing screws.
- Price, stock, and straighten merchandise.
Benefits
- Flexible scheduling
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
