Optical Retail Sales Associate PT Columbus, GA #167

Eyemart Express • Columbus, GA

6d • Onsite

About The Position

Eyemart Express, a leading optical retailer, is seeking an Optical Retail Sales Associate for a part-time position. Founded 30 years ago, Eyemart Express has grown to over 245 stores across 42 states, known for promptly delivering quality eyewear at great prices with local labs, eye exams, and same-day delivery. This role offers competitive earning potential, including base pay and incentives. The Optical Retail Sales Associate, also known as a Retail Optician, will assist patients in selecting frames, lenses, and coatings, ensure lab technicians have accurate measurements and prescription information, and dispense completed glasses. The company values work-life balance and offers flexible scheduling.

Requirements

• High School Diploma or GED.
• Experience working in retail, customer service, or sales.

Nice To Haves

• Experience working in the optical industry is preferred but not required.
• We are willing to train.

Responsibilities

• Provide exceptional customer service to all patients.
• Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, and exchanges.
• Compute and process payment transactions/refunds using the in-house Point of Sale system.
• Process insurance claims efficiently.
• Maintain up-to-date knowledge of products.
• Create and maintain patient files, following company and HIPAA policies regarding confidentiality.
• Assess and interpret patient’s needs/wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest the most appropriate products (i.e., frames, lens type, coatings).
• Take necessary measurements (i.e., measuring the patient’s pupillary distance).
• Prepare work orders for the lab ensuring all pertinent information is listed (i.e., patient information, prescription, lens size/type, measurements, special tinting or coating, etc.).
• Pull correct lenses according to work order specifications.
• Inspect the final product for accuracy; adjust completed glasses to fit the patient using pliers, hands, and heat if necessary to bend frames accordingly.
• Adjust/repair damaged frames, replace nose pads, and missing screws.
• Price, stock, and straighten merchandise.

Benefits

• Flexible scheduling

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED