Optical Retail Sales Associate PT Green Bay, WI #005

Eyemart Express•Ashwaubenon, WI
•Onsite

About The Position

Eyemart Express, founded 30 years ago by Dr. Barnes, started as a single friendly shop in Appleton, WI, and has grown to over 245 stores across 42 states. The company is recognized for its prompt delivery of quality eyewear at competitive prices, while fostering strong relationships with optometrists and local communities. Unique offerings include in-store labs, eye exams, and same-day delivery for glasses, ensuring customers don't miss out on important moments. This is an opportunity to join a leading optical retailer and contribute to improving lives by enhancing people's vision. The role of a Retail Sales Associate, also known as a Retail Optician, involves assisting patients in selecting suitable eyeglass frames, lenses, and coatings. The earning potential is competitive, combining base pay with incentives.

Requirements

  • High School Diploma or GED.
  • Experience working in retail, customer service, or sales.
  • Experience working in the optical industry is preferred but not required.
  • We are willing to train.

Nice To Haves

  • Experience working in the optical industry is preferred but not required.

Responsibilities

  • Provide exceptional customer service to all patients.
  • Maintain knowledge of current sales and promotions.
  • Compute and process payment transactions/refunds.
  • Process insurance claims efficiently.
  • Maintain up-to-date knowledge of products.
  • Create and maintain patient files, following company and HIPAA policies.
  • Assess and interpret patient's needs/wants.
  • Take necessary measurements.
  • Prepare work orders for the lab.
  • Pull correct lenses according to work order specifications.
  • Inspect the final product for accuracy.
  • Adjust/repair damaged frames.
  • Price, stock, and straighten merchandise.

Benefits

  • Flexibility with scheduling needs to ensure work-life balance.
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