Optical Associate

FYidoctorsGreater Sudbury, ON
CA$19 - CA$23Onsite

About The Position

Join solis optics at their Sudbury - Elm Street location as an Optical Associate. This part-time role (20-29 hours per week) offers the opportunity to deliver exceptional customer experiences in a fun, supportive, dynamic, and rewarding environment. You will make a meaningful impact on people's lives by assisting with eyewear selection and ensuring customer satisfaction.

Requirements

  • Previous experience in a customer-facing role, preferably within a retail environment
  • Ability to multi-task and thrive in a fast-paced environment
  • Proficiency with technology and computers, including MS Office Suite
  • Outstanding communication and interpersonal skills, with a passion for connecting with customers and providing exceptional experiences
  • A collaborative, adaptable, and proactive team player, able to manage changing priorities effectively

Nice To Haves

  • Previous optical experience is considered an asset

Responsibilities

  • Greet and welcome customers, manage customer check-in and check-out
  • Engage with customers in person, by phone, and via email
  • Coordinate appointments, prepare prescription printouts
  • Educate customers on eyewear options tailored to their lifestyle, ensuring optimal value and quality
  • Guide customers in selecting eyewear that combines style with optimal vision
  • Support frame and facial measurements alongside an Optician, ensuring proper fit and positioning of new eyewear
  • Assist with contact lens orders
  • Manage billing and payments for patients, insurers and other third parties
  • Deliver exceptional customer service to ensure a positive customer experience
  • Support store operations by performing additional duties as required

Benefits

  • Competitive wages and benefits with exceptional optical coverage
  • Continuous training and development opportunities to support your career growth
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service