Optical Associate
About The Position
Our FYidoctors Halifax - Spryfield clinic is seeking an Optical Associate to deliver exceptional vision and eyewear experiences to patients in a dynamic, rewarding, and collaborative environment. This full-time role requires working 30-40 hours per week, Monday to Saturday. FYidoctors, a division of FYihealth group, is Canada’s largest and most technologically advanced eyecare provider, committed to enhancing patients' lives through a doctor-led, patient-first approach. The company emphasizes Diversity, Equity, Inclusion, and Opportunity, and is an equal opportunity employer that provides accommodations during the application process if required.
Requirements
- Ability to multi-task and thrive in a fast-paced environment
- Proficiency with technology and computers, including MS Office Suite
- Excellent communication and interpersonal skills, with a passion for connecting with patients and delivering exceptional patient experiences
- A collaborative, adaptable, and proactive team player with a growth mindset, able to manage changing priorities effectively
Nice To Haves
- Previous optical experience or retail experience is considered an asset
Responsibilities
- Greet and welcome patients to the clinic, engage with patients in person, by phone, and via email
- Educate patients on eyewear options tailored to their lifestyle, assisting with frame selection to ensure optimal value, quality, aesthetics, and performance
- Interpret optical prescriptions provided by the optometrist
- Perform frame and facial measurements, ensuring proper fit and positioning of new eyewear, as well as repairs and adjustments
- Coordinate appointments, and prepare prescription printouts
- Manage billing and payments for patients, insurers and other third parties
- Assist with contact lens fittings and process contact lens orders
- Deliver exceptional customer service, ensuring a positive patient experience
- Support clinic operations by performing additional duties as required
Benefits
- Competitive wages with the opportunity to earn quarterly bonuses (available at qualifying clinics)
- A comprehensive benefits package featuring exceptional optical coverage
- Rapid and ongoing growth, providing a consistently challenging and rewarding environment
- A workplace culture that fosters collaboration and teamwork
- Continuous training and development opportunities to support your career growth
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
