OPS SYSTEMS PROJECT ANALYST - 37990105

State of Florida • Tallahassee, FL

2d • Onsite

About The Position

DEP’s Office of Technology and Information Services (OTIS) is currently seeking a Systems Project Analyst. This position provides information technology (IT) programming/workflow development of DEP IT initiatives involving support for the planning, analysis, design, and implementation of the agency’s mission-critical information technology systems and applications. The incumbent of this position will represent OTIS and must be helpful, cooperative, polite, respectful, and courteous.

Requirements

• Experience with Qlik product environment or equivalent data analysis/discovery/visualization toolsets.
• Knowledge of data visualization techniques and best practices.
• Knowledge of relational database design and data modeling.
• Able to write SQL queries to extract data from source systems.
• Comfortable with speaking/presenting in front of large groups.
• Able to provide Qlik training and end-user support in a succinct and knowledgeable manner.
• Able to translate business analytics needs into data visualizations.
• Demonstrate a high level of initiative and go beyond what is expected.
• Self-motivated to continue to improve skill set and get the job done.
• Possess the capacity and excitement to learn new technologies.
• Able to look beyond obstacles/challenges and see them as opportunities.
• Able to create a detailed account of events, outline problems, identify opportunities, and propose solutions.
• Able to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Able to develop and maintain accurate, detailed documentation for both internal and external purposes.
• Able to think critically and analytically.
• Knowledge of business analysis practices.
• Able to interpret, analyze data and provide explanations/insights.
• Able to pay attention to detail and accuracy.
• Able to communicate effectively at all levels of the organization, in both written and oral formats.
• Able to determine work priorities and ensure proper completion of assignments.
• Able to uphold professionalism and facilitate interactions across all levels of the agency.
• Experience with Qlik product environment or equivalent data analysis/discovery/visualization toolsets.
• Experience in utilizing data visualization techniques and best practices, as well as the ability to translate business analytic needs into data visualization.
• Experience in writing SQL queries to extract data from source systems.
• Ability to speak/present in front of large groups, including providing Qlik Sense training and end-user support.

Nice To Haves

• Any Qlik certifications
• A bachelor’s or associate degree from a college or university
• Any IT experience or background
• Experience translating/delivering data insights to consumers

Responsibilities

• Provide support to agency staff using Qlik Enterprise software and troubleshoot issues when needed. Coordinate with product support vendor to escalate and resolve any issues.
• Administer and manage Qlik resources. Assist with the migration of DEP’s Qlik Sense resources to Qlik Cloud.
• Monitor system/server performance to ensure that it is functioning efficiently for end users and program areas are using the system appropriately.
• Assist with the roll out and user adoption of the product throughout the agency by facilitating training sessions, developing guidelines, creating templates, and identifying best practices to assist users with their own Qlik app development.
• Coordinate testing of new product/patch releases prior to their deployment to ensure compatibility and minimize end user impacts.
• Develop data visualization dashboards internally for OTIS upon request.
• Oversee ‘special’ assignments/initiatives, as needed. This may include taking on new role(s), responsibilities, and skillsets (which the staff may not currently possess) to satisfy the assignment objectives and bring them to completion on a stated timetable.

Benefits

• Participation in state group insurance (must meet eligibility requirements).
• State of Florida 401(a) FICA Alternative Plan (tax deferred Retirement Savings Plan, for more information, please visit Corebridge Financial).
• Flexible Spending Accounts

What This Job Offers

• Career Level: Mid Level
• Education Level: Associate degree