OPS RECEPTIONIST

State of Florida•Port Saint Lucie, FL

5d•Onsite

About The Position

This is an OPS position that handles front office reception and administrative duties, which include: Handles cash and assists with resident meal funds. Assisting public, customers, visitors, and other interested parties. Incumbent is expected to remain calm in emergency situations and be capable of using an overhead PA system for announcements. Greetings visitors to the facility in a courteous manner. Provides limited information to the public regarding services rendered at the State Nursing Home. Answers and routes incoming and in-house calls. Takes and delivers accurate messages to appropriate staff members in a timely fashion. Maintains order in the reception area provides magazines and other reading material to visitors as well as residents. Ensures adequate lighting and comfortable room temperatures are maintained within the reception area. Always ensures Residents' Rights as well as Resident confidentiality is protected. Prepares letters, reports, forms and other documents, assuring that they are accurate and timely. Delivers medication received via the mail immediately to the respective section. Assists families and visitors with meal receipts, and with the purchasing of meals. Coordinates mail flow in and out of the office, along with collecting and distributing parcels. Performs basic bookkeeping, filing, cash handling and clerical duties. Performs other routine duties as instructed by supervisor. This position is in the Other Personnel Service (Temporary) System.

Requirements

Willingness and ability to work evenings, weekends and holidays.
One (1) year clerical experience (college education/vocational training can substitute for experience).
Ability to communicate effectively in English: Reading, Writing, Speaking.
Excellent communication and interpersonal skills.
Knowledgeable in Microsoft Office Suite: Word, Excel and Outlook.
Successful completion of the employment screening process to include, but not limited to, a national background investigation and drug test.

Nice To Haves

Receptionist experience in a medical or Long-Term care facility.
Experience with MyFloridaMarketplace.
High school diploma or equivalent.

Responsibilities

Handles cash and assists with resident meal funds.
Assisting public, customers, visitors, and other interested parties.
Incumbent is expected to remain calm in emergency situations and be capable of using an overhead PA system for announcements.
Greetings visitors to the facility in a courteous manner.
Provides limited information to the public regarding services rendered at the State Nursing Home.
Answers and routes incoming and in-house calls.
Takes and delivers accurate messages to appropriate staff members in a timely fashion.
Maintains order in the reception area provides magazines and other reading material to visitors as well as residents.
Ensures adequate lighting and comfortable room temperatures are maintained within the reception area.
Always ensures Residents' Rights as well as Resident confidentiality is protected.
Prepares letters, reports, forms and other documents, assuring that they are accurate and timely.
Delivers medication received via the mail immediately to the respective section.
Assists families and visitors with meal receipts, and with the purchasing of meals.
Coordinates mail flow in and out of the office, along with collecting and distributing parcels.
Performs basic bookkeeping, filing, cash handling and clerical duties.
Performs other routine duties as instructed by supervisor.