OPS PARK SERVICES SPECIALIST - 37970039

State of Florida • Tallahassee, FL

9d • Onsite

About The Position

This position is located in Tallahassee, FL at Alfred B. Maclay Gardens State Park. The OPS Park Services Specialist works with the Park Management and Citizen Support Organization (Friends of Maclay Gardens) to plan and coordinate special events, workshops and retreats. The specialist coordinates the outsourcing of services for special events, including the setup of stages, tents, sound and lighting, and ensures all required paperwork is collected and submitted on time. This role also books weddings, pavilions, and special permit activities, and maintains the park’s master calendar. The position coordinates park-wide events featuring interpretive events, tours, media events, and volunteer workdays. It also implements the park's communications plan, which includes creating content for the park website, newsletters, social media, graphics, presentations, magazine articles, press releases, and public service announcements. This involves building relationships with reporters, conducting interviews, and creating printed materials for diverse audiences. The position works closely with the Volunteer Coordinator to organize volunteer recruitment and monitor volunteer needs for park programs and events, assists in coordinating the docent program for the Maclay House and Visitor Center, and works in the development and coordination of park information materials. Additionally, this role may work in the Ranger Station and Visitor Center greeting visitors, providing customer service, information about the park, park rules, and directions. It involves collecting fees, operating a point-of-sale cash register, accurately collecting, recording, and reconciling revenue, maintaining an organized workspace, answering phones, operating radio equipment, and completing and reconciling receipts and reports. The position ensures park rules are enforced for all natural, historical, and archaeological facilities and resources and performs other related duties as required.

Requirements

• Knowledge of the Florida Park Service mission.
• Knowledge of principles and techniques of effective verbal and written communications.
• Knowledge of administrative principles and practices.
• Skills in use of office equipment including personal computers and software (Windows, Word, Excel, Adobe, Outlook e-mail, internet).
• Skills in handling money and balancing receipts.
• Skills in preparing reports and spreadsheets.
• Ability to plan and oversee all special event activities in the park, which include booking weddings, pavilion rentals, special programs and workshops.
• Ability to supervise and lead personnel in the set up and tear down of events.
• Ability to work with management to determine work priorities, assign work related to events and ensure proper completion of work assignments.
• Ability to prepare and maintain event schedules and reporting.
• Ability to work rotating shifts including evenings, weekends and holidays.
• Ability to plan, coordinate and oversee special events and park programs.
• Ability to understand and apply applicable rules, regulations, policies and procedures.
• Ability to work independently.
• Ability to utilize problem solving techniques.
• Ability to disseminate public information and media announcements and cultivate positive media relations and community outreach.
• Ability to provide effective public speaking in public formats and interpret the park’s mission.
• Ability to establish and maintain effective working relationships with others.
• Ability to take and pass CPR and First Aid certification within 6 months of employment.
• Maintain valid Driver’s License.
• Successfully complete a background and fingerprint check.

Nice To Haves

• Skill in utilization of graphic design programs (Adobe, Publisher, Canva, etc.)

Responsibilities

• Plan and coordinate special events, workshops, and retreats.
• Coordinate outsourcing of services for special events (stages, tents, sound, lighting).
• Ensure all required paperwork for events is collected and submitted on time.
• Book weddings, pavilions, and special permit activities.
• Maintain the park’s master calendar.
• Coordinate park-wide events (interpretive events, tours, media events, volunteer workdays).
• Implement the park's communications plan (website content, newsletters, social media, graphics, presentations, articles, press releases, PSAs).
• Build relationships with reporters and conduct interviews.
• Create printed materials for diverse audiences.
• Organize volunteer recruitment and monitor volunteer needs.
• Assist in coordinating the docent program for the Maclay House and Visitor Center.
• Develop and coordinate park information materials (brochures, flyers).
• Assist with management and coordination of special events with the Citizen Support Organization.
• Greet visitors, provide customer service, and information about the park.
• Inform visitors of park rules and provide directions.
• Collect fees for park entrance and annual passes.
• Operate a point-of-sale cash register.
• Accurately collect, record, and reconcile revenue.
• Maintain an organized workspace.
• Answer phones and operate radio equipment.
• Complete and reconcile receipts and reports.
• Ensure park rules are enforced pertaining to natural, historical, and archaeological facilities and resources.
• Perform other related duties as required.

Benefits

• Participation in state group insurance (must meet eligibility requirements).
• State of Florida 401(a) FICA Alternative Plan (tax deferred Retirement Savings Plan).
• Flexible Spending Accounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed