ABX OPS Manager, Maintenance Control

ABX Air, Inc.•Wilmington, OH
•Onsite

About The Position

The OPS Manager of Maintenance Control provides comprehensive strategic leadership, management, and oversight to the Maintenance Control Department. The fundamental purpose of this role is to deliver expert operational guidance, policy enforcement, and technical direction necessary to guarantee the continuous airworthiness, regulatory compliance, and maximum safe operation of all assigned ABX aircraft.

Requirements

  • Minimum of seven (7) years of progressive, hands-on experience in aircraft maintenance operations.
  • Minimum of five (5) years of formal supervisory or managerial experience specifically within an aircraft maintenance control or line maintenance environment.
  • Must hold a valid, current FAA Airframe and Powerplant (A&P) License.
  • Highly proficient with Microsoft Office Suite (specifically Excel and Word), SABRE, and the corporate Maintenance Turnover Program.
  • Proven ability to work highly flexible work hours (including nights, weekends, and holidays) and operate independently.
  • Must demonstrate strong organizational, interpersonal communication, and decisive problem-solving skills under high-stress conditions.

Nice To Haves

  • Boeing 767 and/or Airbus A330 General Familiarization (Gen Fam) training certificates.
  • Five (5) or more years of dedicated line maintenance environment experience.
  • Deep, thorough working understanding of unique ABX maintenance processes, operational procedures, and safety policies.
  • Associate or Bachelor’s degree in Business Administration, Aviation Management, or a closely related academic discipline.
  • Hands-on experience navigating Maintenix or a comparable commercial aviation Computerized Maintenance Management System (CMMS).

Responsibilities

  • Orchestrate real-time technical tracking and rapid intervention strategies to ensure a high level of aircraft dispatch reliability and minimize operational downtime.
  • Optimize cost-effectiveness in maintenance processes.
  • Ensure the integrity of ABX systems and operational procedures.
  • Develop and maintain sound personnel relations and employee safety awareness.
  • Execute strategic initiatives and fulfill additional operational duties as assigned by the Senior Manager to support the broader goals of the maintenance organization.
  • Manages and oversees maintenance control operations to ensure efficiency, absolute safety, and robust tactical leadership during operational shifts.
  • Monitors, reviews, and assesses the shift performance of Maintenance Control Managers and Controllers for technical quality, procedural compliance, and operational reliability.
  • Coordinates, schedules, and aligns complex or time-critical required maintenance events in direct cooperation with Managers and Controllers to maximize fleet utilization.
  • Responsible for the direct oversight of maintenance control Managers, ensuring that technical status boards and AOG (Aircraft on Ground) boards are maintained with precise, current data at all times.
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