OPS HUMAN SERVICES PROGRAM CONSULTANT II - 64913053

State of Florida • Miami, FL

4d • Onsite

About The Position

This is work investigating the distribution and determinants of disease prevalence in populations to determine and describe means for detection, prevention, intervention and control of health problems. Working under the direct supervision of a Frontline Supervisor, the incumbent serves in a developmental capacity, providing direct disease and public health awareness intervention activities under the auspices of the Sexually Transmitted Disease (STD) Program, including but not limited to Partner Services (PS), epidemiological cases analysis and investigations, notification, PreP referrals, counseling and referral services of individuals exposed to or at-risk of infection from Chlamydia, Gonorrhea, Hepatitis, Herpes Simplex Virus (HSV), HIV/AIDS, Human Papilloma Virus (HPV), Syphilis and other bacterial, viral or biological agents.  Incumbent will also be responsible for linkage to care and re-engagement to care activities.  Participates in the State of Florida mandated “Test and Treat” program. Direct guidance and instruction on work methods, procedures, and techniques are provided.  All activities are performed observing federal, state, department and CHD Information Security and Confidentiality statutes, rules, regulations, policies, Technical Assistance Guidelines (TAGs) and Internal Operating Procedures (IOPs).

Requirements

• Ability to establish and maintain effective working relationships with others.
• Ability to communicate effectively, both verbally and in writing and through empathic listening and to elicit information as appropriate to the needs of the audience.
• Ability to listen to and understand information and ideas presented through spoken words and sentences. Asking questions as appropriate.
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition and grammar.
• Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques.
• Ability to persuade others to change their minds or behavior.
• Ability to plan, organize and coordinate work activities.
• Ability to multi-task and handle face-to-face public interactions and educate patients.
• Knowledge of business and management principles involved in strategic planning.
• The incumbent in this position must have experience conducting interviews, investigations, or counseling sessions that require clients to disclose their race, ethnicity, gender, sexual orientation, and socioeconomic status, and is expected to perform field visits that may include homes, shelters, jails, hospitals, areas where homeless individuals gather, and locations associated with high‑risk activity.

Nice To Haves

• Incumbent in this position is preferred to be bilingual in English and Spanish.

Responsibilities

• Coordinates and conducts timely personal interviews and re-interviews of patients infected with a Sexually Transmitted Disease (STD) for: (1) educating patients regarding their infections and appropriate medical care; (2) developing plans to locate and refer their sex and needle sharing partners and others at risk for infection to a medical facility for examination and appropriate treatment.  Performs cluster interviews on persons determined to be potential information sources for known cases.
• Performs rapid/timely field follow-up to locate and refer infected persons, sexual and needle sharing partners, as well as others who are at risk, to an appropriate diagnostic facility for examination and treatment. Educate, and counsel high risk Men having sex with Men (MSM) and others at risk individual about Pre-Exposure Prophylaxis (PreP).  Link at risk individuals to PreP services in the community.  Identifies at-risk populations and provides screening (e.g., jails, migrant farm workers, public housing developments, bars, "crack houses, teen centers). Conducts educational presentations and in-service training as needed/required. Link newly identified HIV patients and previous positive returning to care to Test & Treat Providers in the community.  Adhere to the locally established T&T procedures. Collaborate and coordinate with HIV testing linkage to care and patient care staff.    Collaborate and coordinate with HIV testing and linkage to care staff.  Works with community-based organizations in screening events.
• Performs case management activities as directed in the process of discovering and/or identifying infected individuals. These activities will include but are not limited to work prioritization and records documentation and management, clustering, HIV pre- and post-test counseling, visual case analysis and epidemiological techniques, data entry and/or other related activities. Utilizes STARS to ensure Linkage to care (LTC) and STD cases are entered in accurately and timely.
• Consults with private physicians; private and public laboratory personnel, and other health care providers to: (1) stimulate case reporting; (2) obtain/provide information on treated cases or diagnostic determination.
• Conducts internet Partner Services using the internet and select mobile dating applications to notify people exposed to, or at-risk for STD’s, including HlV.  All partner notification activities will be carried out within established communication parameters as outlined in the Internal Operating Policy (lOP) 360-19- 17, Sexually Transmitted Diseases (STO) and HIV partner Notification via Mobile Dating Applications
• Assists supervisor in the completion of monthly team statistical data, maintenance of logs & files.  Incumbent is expected to cooperate with supervisory staff in allowing quality assurance reviews as needed in the incumbent's/county vehicle, in the field or clinical setting.
• Provides supports services not considered routine or expected duties that facilitate STD control efforts and Emergency Operations functions required of the incumbent will include but are not limited to; Special Needs Shelter, Red Cross shelter, and other related work as required.
• Collection of specimens by venipuncture, oral swabbing and/or urine-based techniques
• Performs all other duties as assigned.

Benefits

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements.  Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed