OPS FISCAL ASSISTANT I - 64914088

State of Florida • ARCADIA, FL

10d • Onsite

About The Position

This position is responsible for verifying collection lists for payment status, removing pending collections accounts, obtaining pre-authorizations for dental services, attaching approvals or denials in HMS, writing notes in HMS and Dentrix regarding client responsibility, reconciling client and insurance payments with the Billing Hub, providing requested documentation to the Billing Hub, assisting the Billing Hub in finding clients, making account corrections, verifying dental insurance coverage and eligibility, verifying account balances, participating in monthly fiscal TEAMS meetings, and answering dental calls and actioning requests.

Requirements

• Knowledge of administrative and clerical procedures and systems
• Knowledge of computer software including applications
• Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
• Understanding written sentences and paragraphs in work related documents
• Communicating effectively with others in writing as indicated by the needs of the audience
• A high school diploma or its equivalent and one (1) year of clerical experience.
• Valid Florida Driver's License

Responsibilities

• Verify collection list for payment status before it goes to collections.
• Remove pending collections accounts not eligible to be sent.
• Contact Client Insurance and obtain pre-authorization for Dental Services
• Attach approvals or denials of Preauthorization's in HMS.
• Write notes in HMS and Dentrix of client responsibility per Preauthorization's.
• Work with Billing Hub to reconcile client and insurance payments when there are discrepancies
• Provide Billing Hub with requested documentation (x-rays, Dr Notes, etc…)
• Assist Billing Hub to find clients in HMS.
• Make account corrections requested by Billing Hub.
• Verify dental insurance coverage and eligibility of clients.
• Verify account balances and make any necessary corrections prior to client arrival.
• Participate in monthly fiscal TEAMS meeting.
• Answering the dental calls and actioning the request

Benefits

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED