OPS CLERK - 76808990

State of Florida•Tallahassee, FL

21h•Onsite

About The Position

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol. This is an Other Personal Services (OPS) opportunity, working 29 hours per week.

Requirements

Skill in the use of Microsoft Word, Excel, Outlook
Experience utilizing Online Registration and Identity Operating Network (ORION) and/or the Florida Real-time Vehicle Information System (FRVIS) and the Cash Receipt System (CRS)
Ability to organize and maintain filing systems
Skill in collecting fees and handling refunds
Ability to perform mathematical calculations
Experience processing & routing incoming/outgoing mail
Skill in proofreading documents for accuracy and completeness
Skill in composing correspondence
Skill in typing and performing data entry
Skill in using general office equipment such as a personal computer, telephone, scanner, calculator, fax, and copier
Ability to communicate effectively both verbally and in writing
Ability to work independently as well as with a team
Ability to understand and apply rules, regulations, policies, and procedures
Ability to provide customer service to both internal and external customers

Responsibilities

Evaluating and reviewing license and registration applications and other data for approval/rejection based on compliance with eligibility standards and regulations
Enters and maintains data electronically using various databases including Online Registration and Identity Operating Network (ORION) and Cash Receipt System (CRS)
Composes correspondence and responds to email inquiries
Receives and routes incoming and outgoing mail
Might also handle payments, refunds, daily financial reports and reconciliation of financial ledgers

Benefits

State of Florida 401(a) FICA Alternative Plan
Workers’ Compensation
Reemployment Assistance (Unemployment Compensation)
Participation in certain State Group Insurance benefits (must meet eligibility requirements)
Deferred Compensation
Employee Assistance Program
Competitive medical and life insurance
Retirement benefits
Ample vacation and sick leave
Paid holidays
Educational assistance