INTERVIEWING CLERK OPS - 60933528

State of Florida • Miami, FL

4d • Onsite

About The Position

This position reports directly to the Hope Florida Program office. This position will function as a Clerk. This is a professional position which is responsible for helping customers that are in crisis by accessing a wide variety of services and resources that can assist staff, as well as the customers.

Requirements

• A high school diploma or its equivalent.
• At least one (1) year of clerical work in a professional setting or contact/ customer service experience serving members of the public.
• Knowledge of administrative principles and practices.
• Knowledge of office procedures and practices.
• Knowledge of correct grammar and report style editing.
• Ability to determine work priorities, assign work, and ensure proper completion of work assignments.
• Ability to communicate effectively.
• Ability to manage confidential information.
• Ability to establish and maintain effective working relationships with others.
• Ability to collect, evaluate, and analyze data to develop alternative recommendations, solve problems, document workflow and other activities relating to the improvement of management practices.
• Ability to organize data into logical format for presentation in reports, documents, and other written materials.
• Ability to conduct fact-finding research.
• Ability to solve problems and make decisions.
• Motivated self-starter with the ability to work collaboratively and independently.

Nice To Haves

• Excellent writing and verbal skills
• Experience with Microsoft Office tools.

Responsibilities

• Demonstrating professionalism competency, working well with others.
• Communicating clearly, and effectively listening to customers.
• Talking to others to effectively convey information.
• Assist with other duties as requested.

Benefits

• No state income tax for residents of Florida.
• State Group Insurance coverage options (for OPS employees who are reasonably expected to work 30 hours or more per week on average), including health, life, dental, vision, and other supplemental insurance options.
• Savings & Spending Accounts.
• 401 (a) FICA Alternative Plan administered through VALIC

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED