Ophthalmology Technicians

Cayuse Holdings•Portsmouth, VA
•Onsite

About The Position

Employment in this role is conditional upon successful execution of the contract by the client. The Ophthalmic Technician provides high-quality clinical support services in ophthalmic care to military service members, retirees, and dependents. This position is critical to ensuring continuity of care, compliance with client standards, and contributing to the operational readiness of the patient population. The ideal candidate will conduct advanced diagnostic ophthalmic tests, assist with refractive surgery evaluations and procedures, and provide patient care to support the delivery of exceptional ophthalmic services. This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

Requirements

  • Minimum of 1 year of recent, full-time experience as an Ophthalmic Technician.
  • Knowledge of ocular physiology, anatomy, pathology, optics, and refraction principles.
  • Understanding of ophthalmic procedures, instrumentation, and techniques with demonstrated competency in ophthalmic testing and refractive surgery support.
  • Familiarity with refractive surgery procedures and associated tests.
  • Proficiency in clinical diagnostic equipment usage, ophthalmic imaging, and surgical support.
  • Strong competency operating automated systems (e.g., ADS, Essentris, MHS GENESIS).
  • Two letters of recommendation (minimum one from a practicing ophthalmologist).
  • Current certifications and immunizations, including: Annual Influenza Varicella MMR TDAP Hepatitis B Series
  • Completion of baseline ocular exam and necessary medical clearances for laser-use risks.
  • U.S. Citizenship is required.
  • Must be able to pass a background check.
  • May require additional background checks as required by projects and/or clients at any time during employment.
  • Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
  • Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
  • Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
  • Must be self-motivated and able to work well independently as well as on a multi-functional team.
  • Ability to handle sensitive and confidential information appropriately
  • Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.
  • Strong case management skills.
  • Proficiency in English, including reading, writing, and verbal communication skills.

Responsibilities

  • Perform advanced diagnostic ophthalmic tests, including but not limited to: Distance and Near Vision Testing Color Testing and Pinhole Vision Testing Lensometry, Autorefraction, Autokeratometry, and Manual Refractions Automated Visual Field Testing and Glare Testing Ophthalmic Photography, Tonometry, Pupilometry, and Corneal Pachymetry
  • Assist with ophthalmic, refractive, and other minor surgical procedures, including pre-operative screenings, patient preparation, and post-procedure support.
  • Support refractive surgery candidate work-ups and contribute to pre- and post-operative patient care.
  • Coordinate and optimize patient flow for examinations, procedures, and follow-ups.
  • Provide professional and empathetic patient care throughout ophthalmic and refractive procedures, ensuring clear communication and patient understanding.
  • Prepare examination rooms and maintain a clean, organized, and fully stocked work environment.
  • Inspect, prepare, and maintain clinical equipment and instrumentation.
  • Sterilize and set up instruments for surgical and laser procedures.
  • Operate and manipulate automated systems including ADS, Essentris, MHS GENESIS, and Clinical Information Systems (CIS).
  • Perform data collection and entry for surgery patients, ensuring accuracy and confidentiality.
  • Actively participate in the Military Treatment Facility’s (MTF) Performance Improvement Program.
  • Attend periodic meetings to review patient care, identify improvements, and recommend corrective actions.
  • Comply with client policies and procedures, employer work practices, and federal healthcare regulations.
  • Maintain required certifications, professional practices, and training, including federal and employer-mandated annual training requirements.
  • Other duties as assigned.

Benefits

  • Medical, Dental and Vision Insurance
  • Wellness Program
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Short-Term and Long-Term Disability options
  • Basic Life and AD&D Insurance (Company Provided)
  • Voluntary Life and AD&D options
  • 401(k) Retirement Savings Plan with matching after one year
  • Paid Time Off
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