Ophthalmic Technician - Downers Grove

Duly Health and Care•Downers Grove, IL

1d•$21 - $31•Onsite

About The Position

Duly Health and Care is hiring an Ophthalmic Technician to support physicians with patient data collection and ophthalmic testing used to help diagnose patients. The technician interacts professionally with patients, explains procedures, gathers patient histories, documents care in the Electronic Medical Record, and provides telephone support for ocular emergencies, prescription refills, and patient-care questions. The role includes maintaining exam rooms and instruments, preparing for certification, and complying with HIPAA requirements. This is a full-time, 40-hour-per-week position based in Downers Grove. Work hours are Monday through Friday and vary between 7:30 AM and 5:00 PM. Travel to clinics in Hinsdale, Glen Ellyn, Naperville, and Bloomingdale is expected as needed.

Requirements

High school diploma or equivalent.
Certified Ophthalmic Technician (COT), or currently in the process of obtaining certification.
Must obtain COT certification within one year of employment.
At least 2 years of experience in an ophthalmology or optometry setting.
Fundamental experience working with standard ophthalmic evaluation equipment.

Responsibilities

Perform physician-delegated data collection to support proper diagnosis of patients’ conditions.
Interact with patients respectfully and professionally, and communicate the processes and procedures taking place during visits.
Determine patient needs and unusual circumstances through communication with patients or family members.
Seek guidance from senior staff or physicians when needed and do not perform beyond capabilities.
Provide telephone support regarding ocular emergencies, prescription refills, and patient-care questions.
Follow approved policies and procedures.
Obtain patient histories, including chief complaint, history of present illness, past history, family history, allergies, and medications.
Complete accurate, concise documentation in the Electronic Medical Record (EMR).
Perform patient-care procedures, including visual acuity, confrontational visual fields, motility and pupillary function tests, applanation and tono-pen tonometry, refractometry, angle assessment and pupil dilation, automated visual field testing, ophthalmic imaging, OCT retina and optic nerve scanning, corneal topography, keratometry, and pachymetry.
Clean exam rooms between patients and at the end of the day.
Clean and sterilize instruments.
Prepare to take the certification test.
Maintain HIPAA compliance.

Benefits

Comprehensive medical, dental, and vision benefits, including healthcare navigation assistance.
Mental health benefit at no cost.
Employer-provided life and disability insurance.
$5,250 tuition reimbursement per year.
Immediate 401(k) match.
40 hours of paid volunteer time off.
Culture committed to community engagement and social impact.
Up to 12 weeks of parental leave at 100% pay, subject to eligibility requirements.
Financial benefit for adoption and surrogacy for non-physician team members, subject to eligibility requirements.
Additional compensation may be available through shift differentials, bonuses, and other incentives.