Ophthalmic Technician

Regency • Jacksonville, FL

1d • Hybrid

About The Position

The Ophthalmic Technician plays a key role in the optometric practice. Their duties include the utilization of computerized medical office software, administrative office procedures, health insurance processing, billing, and transcription of medical reports and medical testing. An Ophthalmic Technician role may combine skills of a medical office administrator, medical billing and collections, appointment scheduler, or medical records clerk and direct patient care. The position will interact with patients/customers by delivering an exceptional patient/customer experience, foster patient/customer retention, and promote outstanding associate/doctor satisfaction. This role requires cross-training into a sales associate position.

Requirements

• Experience with clinical skills is required to apply.
• Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor and host relationships.
• Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up.
• Experience with personal computers preferred.
• Valid State Driver’s License and State Minimum Insurance coverage.
• High school diploma or equivalent, or comparable experience typically achieved with a minimum of 1-2 years in a retail setting.
• Certifications may be required.

Nice To Haves

• Some Clinical Skills can be learned on the job.
• Helpful to be able to support our 3 other Jacksonville offices on occasion.

Responsibilities

• Taking patient medical histories
• Preparing patients for examinations
• Administering tests that include measuring eye pressure and visual acuity
• Operating equipment during the exam
• Assisting doctors during examinations
• Assist with ordering glasses and contact lens supply
• Greeting and directing patients
• Answering telephones
• Updating and maintaining Electronic Medical Records
• Obtaining insurance verification and authorization
• Adjust scheduling for priority patients
• Scheduling appointments
• Patient and insurance billing
• Optometric medical billing and coding
• Vision insurance billing and coding
• Accounts receivable and accounts payable
• Bookkeeping
• Selling glasses and contact lens supplies

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees