Ophthalmic Technician

Wayne Health•Southfield, MI

11d•Onsite

About The Position

The Ophthalmic Technician assists Physicians with diagnostic testing, examination, education, and treatment of patients. This role is crucial in supporting the medical team by performing initial patient examinations, administering tests, and assisting with minor surgeries. The position involves direct patient interaction, including greeting, escorting, and educating patients about procedures. Maintaining equipment and examination rooms, as well as managing patient records and scheduling, are also key aspects of the role. The organization serves one million patients annually and is dedicated to advancing medical knowledge and educating healthcare professionals.

Requirements

High School Diploma or GED
Certification as an Ophthalmic Assistant
Accurate refraction and applanation skills
Good written and verbal communication skills to convey and receive information effectively (face-to-face, telephone and electronic)
Good analytical and judgment skills
Ability to use computer software programs and systems
Ability to maintain confidentiality regarding patients, personnel and/or financial data
Excellent organizational skills to work independently, prioritize, handle multiple tasks and manage time
Patient care experience required
Knowledge of Ophthalmology terminology, eye anatomy and medical terminology

Nice To Haves

Retina scoping experience preferred
1-3 years experience in an Ophthalmology practice preferred

Responsibilities

Greet and escort patients to examination rooms; obtain patient consents and insurance information
Escort patients to and from various destinations; assist patients in and out of examination chairs
Obtain ocular, medical and family histories; document/update accurately in patients’ electronic medical record
Explain procedures to patients
Perform initial patient examinations by measuring, comparing and testing pupils including visual acuity, extraocular movements, eye pressure, color vision, etc.
Perform automated and manual testing procedures including corneal topography, autorefraction, application, contrast sensitivity, tonometry, Goldman and Humphrey visual fields, Optical Coherence Tomography, A-Scans and B-Scans, etc. as directed by the physicians
Administer anesthetics, dilation drops, ointments and medications as directed by the physicians
Assist physicians with minor surgery and patient monitoring
Complete paperwork for physicians
Provide information and educational materials to patients concerning procedures and surgeries
Participate in patient follow-up activities; assist patients with scheduling appointments and verify surgery schedules
Maintain and clean equipment and examination rooms and working areas; stock rooms and/or order supplies
Answer and triage patient telephone calls
Establish and maintain productive working relationships with people inside and outside the department and/or practice