Ophthalmic Technician - Travel & Bilingual English/Spanish

SightMD•Town of Islip, NY

2d•Onsite

About The Position

SightMD is seeking an Ophthalmic Technician to assist physicians and provide clinical and administrative support across the Deer Park and Holbrook locations. The role includes preparing patients and examination rooms, performing routine and advanced vision and diagnostic testing, administering eye medications, maintaining ophthalmic instruments and equipment, and assisting with minor surgical and laser procedures. The technician also supports patient education, clinical inventory management, clinic readiness, and compliance with safety procedures and HIPAA requirements. Travel between the two locations is required, with mileage reimbursement provided according to company policy.

Requirements

High school diploma or equivalent.
At least one year of experience as an Ophthalmic Technician.
Certified Ophthalmic Assistant (COA) certification, or enrollment within one year of hire and completion within two years of hire.
Strong customer service skills and a professional, friendly demeanor.
Excellent organizational, time-management, and multitasking abilities.
Problem-solving skills and strong attention to detail.
Comfort with face-to-face interactions with patients and staff.
Ability to stand for long periods.
Willingness to travel between the Deer Park and Holbrook locations.

Nice To Haves

Bilingual in English and Spanish.

Responsibilities

Greet patients and families with care and respect, and document chief complaints, histories of present illness, review of systems, and other relevant information.
Coordinate prior authorizations for medications in accordance with insurance requirements.
Perform pre-exam testing, including visual acuity, visual fields, extraocular muscle testing, pupillary evaluation, tonometry, angle assessment, and dilation.
Conduct diagnostic testing such as OCT, fundus photography, IOL Master, Pentacam, A-scan, B-scan, Wave Scan/Vario, keratometry, lensometry, and visual field testing.
Perform specialized testing as requested, including color vision screening, stereopsis, dry eye testing, optical biometry, and refractometry.
Assist with in-office minor surgical procedures and laser treatments.
Process authorized prescription refill requests and document them in patient charts.
Track, document, and communicate laboratory results to physicians and patients.
Educate patients about medications and provide physician-directed pre- and post-operative instructions.
Assist with contact lens fittings and teach patients lens insertion, removal, and care.
Manage inventory of ophthalmic supplies, pharmaceuticals, and instruments.
Inspect clinical examination equipment, report damage, coordinate repairs, and request replacements as needed.
Clean surgical instruments in preparation for sterilization and clean or shut down diagnostic testing equipment as needed.
Check and record medical refrigerator temperatures daily, monitor supply dates, and manage inventory.
Open and close examination rooms, clean equipment, charge devices, and secure instruments; assist with opening and closing the clinic as needed.
Follow safety protocols and clinic procedures, monitor and respond to work emails, and use shared tools such as Google Drive to stay informed.
Safeguard patient privacy and confidential health information in compliance with HIPAA.
Participate in training and educational opportunities, including webinars and in-service sessions, and perform additional duties as assigned.

Benefits

Medical, dental, and vision insurance.
Prescription drug coverage.
Company-paid term life insurance and long-term disability.
Supplemental insurance benefits.
Employee Assistance Program (EAP).
Retirement plan with 401(k).
Paid time off (PTO).
Paid holidays.
Career development programs.
Mileage reimbursement for travel between locations, in accordance with company policy.