Ophthalmic Technician or Ophthalmic Clinical Specialist I - COA Certified

University of Iowa•Iowa City, IA

7h•Onsite

About The Position

University of Iowa Health Care, Department of Ophthalmology and Visual Sciences, is seeking a 100% Ophthalmic Clinical Specialist I to perform technical and optical testing as a portion of the complete ocular exam, in addition to obtaining patient histories, meds and allergies for the supervising physician. This position will work an 8-hour shift between the hours of 8:00 am - 5:00 pm, Monday through Friday. The Department of Ophthalmology and Visual Sciences intends to hire at either the Ophthalmic Technician, non-COA certified classification, or Ophthalmic Clinical Specialist I, COA certified classification, based on the qualifications of the successful candidate. Please indicate in your application materials the position you wish to be considered for or indicate both.

Requirements

Three years of health care experience involving direct patient care including some use and maintenance of specialized medical equipment , or a combination of related education and experience.
COA certification through JCAHPO
Excellent verbal and written communication skills
Demonstrated leadership qualities and abilities
Three years of health care experience involving direct patient care including some use and maintenance of specialized medical equipment with at least one year of the prior experience at the level of a Clinical Technician II or equivalent, or a combination of related education and experience.

Nice To Haves

18 months of ophthalmic patient care
COA certification through JCAHPO (if not COA certified)
COT certification through JCAHPO (if COA certified)
Pediatric experience is highly desirable
Experience with Medical Terminology
Experience with Public Contact/Customer Service
Eye Clinic Experience
JCAHPO certified (COA) within 18 months of hire, and maintain certification.

Responsibilities

Demonstrate refraction competency with optometrist.
Transpose spectacle prescriptions from minus to plus cylinder.
Responsible for knowing basic pharmacology of ocular medications, instilling multiple diagnostic drops during the exam, per protocol.
Perform manual keratometery testing.
Answers phone calls, triages patient complaints, working them into clinic as needed.
Able to perform advanced applanation tonometry for corneal irregularity problems, or patients with high astigmatism.
Assist with ocular specimen collection using various types of media for microbiology.
Maintains technological equipment, calling for repairs and troubleshooting as needed. Maintains equipment as needed by changing bulbs, arranging repairs.
Assists physicians with procedures including obtaining cultures, tap and injection procedures.
Assists physician with scheduling procedures.
Ensure that quality control testing is complete and documented.
Participate in interview process for new hires and provide feedback.
Consult with the clinic leadership regarding staffing for the day and week.
Address patient complaints or be a resource for service recovery.
Function as an Epic super user.
Train other staff.