Ophthalmic Technician I, Per Diem, New England Eye Center

Tufts Medicine•Boston, MA

4d•$22 - $27

About The Position

The Ophthalmic Technician I provides medical and clinical support to patients and facilitates patient care and clinic flow. The role performs preliminary patient workups, including taking histories and conducting screenings and diagnostic tests required for patient care, following established standards and procedures. It is an entry-level clinical technologist position that is closely supervised and typically requires vocational or technical education, training, or experience. The technician records patient information, assists physicians with examinations and in-office procedures, performs or assists with diagnostic testing and ocular imaging, prepares exam rooms, and ensures that instruments and equipment are cleaned and maintained. The position may also involve participation in clinical trials. The work takes place in a busy, multi-specialty practice and may require travel to satellite offices using the employee’s own transportation.

Requirements

High school diploma or equivalent.
One year of experience in a healthcare-related setting.
Basic Life Support (BLS) certification, or ability to obtain it within three months of hire.
Knowledge of eye terminology and basic eye anatomy and physiology.
Excellent interpersonal skills to work effectively with patients and respond to the needs of elderly and sensory-handicapped patients.
Ability to work closely and effectively with all members of the care team.
Excellent communication skills to explain the exam process and help address patients’ concerns and apprehensions.
Strong attention to detail.
Ability to work in fast-paced, high-volume clinics.
Energetic, self-motivated, and able to function independently.

Nice To Haves

Bachelor’s degree in a related field.
Completion of an ophthalmic, optometric, or medical assistant training program and/or the AAO Home Study Course.
Previous experience in an ophthalmic practice.
Experience with computer scheduling systems.

Responsibilities

Obtain patient histories, including chief complaint, reason for visit, current medications, allergies, and past and current ocular and medical history.
Perform physician-ordered screenings and tasks, including visual acuity, lensometry, refraction, keratometry, pupil evaluation, eye-pressure measurement, and drop instillation.
Perform and assist with diagnostic tests and ocular imaging as needed, such as Optical Coherence Tomography (OCT), topography, visual fields, and IOL Master testing.
Prepare patient consent forms and assist physicians with in-office procedures as needed.
Set up exam rooms and ensure they are clean, organized, and stocked with medications, supplies, instruments, forms, and patient education materials.
Clean and disinfect instruments and supplies according to hospital and manufacturer recommendations, and assist with equipment calibration and maintenance.
Facilitate clinic flow and document components of the exam in the Electronic Health Record.
Comply with local, state, and federal regulations and laws governing the position within the Ophthalmology department.
May participate in clinical trials.
May float to satellite offices and provide own transportation.
Physically assist patients from wheelchairs to exam chairs and escort patients to other floors as needed; assist elderly and visually impaired patients.