Ophthalmic Tech Lead - Geneseo

University of Rochester•Street, MD

1d•$26 - $36•Onsite

About The Position

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. This role involves coordinating work assignments for ophthalmic technicians, providing performance feedback, leading training, and performing all duties of an ophthalmic technician. The position requires maintaining clinic flow, troubleshooting issues, fostering communication, creating workup responsibilities, leading team huddles, ensuring equipment maintenance and a sterile environment, and mentoring new employees. The Ophthalmic Tech Lead also performs various ophthalmic exams and testing, manages room stocking, assigns activities, and provides feedback to leadership on staffing, performance, and improvements. Additionally, the role involves assessing technician supply and demand and other assigned duties.

Requirements

High School diploma or equivalent and 1 year closely related clinical experience or training/coursework in optometry, ophthalmology or related field required Or equivalent combination of education and experience
Knowledge of ocular anatomy and physiology, basic tonometry, ophthalmic equipment maintenance and simple repairs.
Understands ocular injuries and urgent care required
Possesses basic ocular pharmacology knowledge of drops and medications used for eye examinations, including the ability to identify the purpose of these commonly used medications, proper administration, dosage, durations, common side effects, and hospital policy about shelf life of these medications required
CPR - Cardiac Pulmonary Resuscitation or obtain CPR Certification within 30 days required
COA - Certified Ophthalmic Assistant Certification by the registry of the Joint Commission of Allied Health in Personnel Ophthalmology or other nationally recognized professional certifying body upon hire required

Responsibilities

Coordinates work assignments for ophthalmic technicians at assigned location(s) for optimal clinic flow.
Provides regular feedback on technician performance to leadership team.
Leads training and skill monitoring at assigned location(s).
Performs all of the duties of an ophthalmic technician, including medical record review, preparation for the visit, patient education, assistance with medical examinations, treatments, and procedures.
Maintains presence on the clinic floor to ensure optimal clinic flow.
Addresses and troubleshoots problems in clinic as they arise.
Fosters end of session feedback between providers, technicians, and schedulers.
Creates and updates workup responsibilities for each provider.
Leads huddles with team on a regular basis.
Works with other leads to provide clinic coverage as needed.
Ensures equipment is maintained according to manufacturer’s guidelines.
Maintains a clean, sterile environment.
Sterilizes and disinfects instruments and equipment in accordance with guidelines.
Leads technician training.
Monitors technician skills at assigned location(s).
Provides documentation for technician reviews.
Mentors new employees and provides onboarding.
Performs ocular history, vital signs, visual acuity, neutralize glasses, automated refractions, pupillary exams, confrontational fields, ocular motility, and intraocular pressure.
Performs a full range of ophthalmic exams and testing as needed or otherwise assigned.
Ensures rooms are cleaned and stocked at all times.
Assigns activities to other staff.
Provides regular feedback to leadership team regarding staffing concerns, performance issues, training needs, and opportunities for organizational improvements.
Assists with organizing Technician activities to increase employee engagement.
Assesses and analyzes technician supply and demand in conjunction with departmental leadership.
Other duties as assigned.