Ophthalmic Operations Supervisor

Emory•Atlanta, GA

4d•Onsite

About The Position

Supervise overall day-to-day operations of a defined area within The Eye Center. Plans, organizes, and directs day-to-day routine operations of preoperative, operative, and post-operative surgery patients, provides training and on-boarding to new team members assigned to location; coordinate and lead in-service and team meetings; gather and resolve patient relations issues/complaints; assist operations manager with weekly schedule format and staff shifting; work with study coordinators to ensure all study patients are seen timely and in accord to clinic needs; provide on-going performance feedback and addresses problems that arise. Work with operations leadership to complete annual performance review for team members. Participate directly in clinical and non-clinical roles. Coordinates the purchase of medical and office supplies necessary for the practice. maintains inventory system to ensure adequate resources; participate in maintenance program for all office and medical equipment for timely repairs and proper functioning. Assist operations leadership with all equipment and facility maintenance issues and concerns, work with building safety captain to educate and train new employees on proper safety regarding facilities and equipment. Works with manager to formulate plan for professional development. Attends educational in-services as appropriate. participates in professional activities and organizations to maintain knowledge of current trends, practices, and developments. Assists with communicating and maintaining TEC safety program standards; oversee management of medication and supply ordering for clinic use, attend monthly safety meetings and bi-weekly patient safety and clinical service meetings; Responsible for daily huddle and communication regarding patient and clinic flow, schedule updates, staffing schedules, equipment needs or repairs, etc. to providers and team. SuperUser for electronic medical record, EMR.

Requirements

High School Diploma or equivalent.
Skilled Certified Ophthalmic Tech cross-trained in patient exam and operating room procedures.
Five (5) years job related experience with two (2) years in a leadership role.
Proficient with word processing, spreadsheets, and presentation software applications.
BLS/CPR certified.

Nice To Haves

JCAHPO certification and knowledge of office-based and/or ASC operating room procedure preferred.

Responsibilities

Supervise overall day-to-day operations of a defined area within The Eye Center.
Plan, organize, and direct day-to-day routine operations of preoperative, operative, and post-operative surgery patients.
Provide training and on-boarding to new team members assigned to location.
Coordinate and lead in-service and team meetings.
Gather and resolve patient relations issues/complaints.
Assist operations manager with weekly schedule format and staff shifting.
Work with study coordinators to ensure all study patients are seen timely and in accord to clinic needs.
Provide on-going performance feedback and addresses problems that arise.
Work with operations leadership to complete annual performance review for team members.
Participate directly in clinical and non-clinical roles.
Coordinate the purchase of medical and office supplies necessary for the practice.
Maintain inventory system to ensure adequate resources.
Participate in maintenance program for all office and medical equipment for timely repairs and proper functioning.
Assist operations leadership with all equipment and facility maintenance issues and concerns.
Work with building safety captain to educate and train new employees on proper safety regarding facilities and equipment.
Work with manager to formulate plan for professional development.
Attend educational in-services as appropriate.
Participate in professional activities and organizations to maintain knowledge of current trends, practices, and developments.
Assist with communicating and maintaining TEC safety program standards.
Oversee management of medication and supply ordering for clinic use.
Attend monthly safety meetings and bi-weekly patient safety and clinical service meetings.
Responsible for daily huddle and communication regarding patient and clinic flow, schedule updates, staffing schedules, equipment needs or repairs, etc. to providers and team.
Serve as SuperUser for electronic medical record, EMR.