Ophthalmic Medical Assistant

Shoptikal, LLC•Stevens Point, WI

About The Position

Assist Optometrists in scribing during a patient exam. Review patient status and perform medical tests. Assist with in-office procedures ensuring proper informed consent is obtained. Set up and clean up from procedures. Educate patients on the proper use of eyeglasses and contact lenses. Maintain patient records and update as necessary; ensure confidentiality with all patient information according to HIPAA

Requirements

Graduating Optometrist waiting for license
2-3 years optical or retail health operations experience preferred
Working knowledge of ophthalmology terminology
Strong communication and interpersonal skills
Strong planning and organizational, and time management skills
Able to work collaboratively in a team environment
Strong problem-solving skills to identify problems and develop solutions
Strong verbal and written communication and interpersonal skills
Attention to detail
Able to thrive within a fast-paced environment
Able to maintain a high level of confidentiality
Proficiency in Microsoft Office Suite of programs
Ability to effectively communicate at all levels within the organization through written and two-way verbal communication
Able to sit or stand for extended periods of time
Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)
Able to read and write at a high school graduate level
Able to lift 10 to 20 pounds
Able to view/read computer screen for extended periods of time
Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines
Able to travel independently to support Company objectives and personal development

Responsibilities

Perform all preliminary components of the ophthalmic work up depending on orders/protocols for exam type
Scribe for the Optometrists by documenting results obtained in exam
Document chief complaint and full history in a timely manner
Gather medical records and patient information
Maintain confidentiality with all patient information according to HIPAA
Perform diagnostic testing
Operate, maintain, and clean a variety of ophthalmic instruments
Assist Optometrists with basic procedures
Help patients with vision screening and in determining the power of their eyeglasses or contact lenses
Greet patients and customers
Handle billing and insurance process
Answer phones
Schedule appointments