Ophthalmic Assistant- Dr. Thomas- South Park

CHARLOTTE EYE EAR NOSE AND THROAT ASSOCIATES PA•Charlotte, NC
•Onsite

About The Position

CEENTA is seeking a compassionate and detail-oriented Ophthalmic Assistant to support Providers in delivering high-quality patient care in a collaborative clinical environment. The role involves performing clinical testing, assisting with exams and procedures, documenting patient information, and supporting efficient operations in busy ophthalmic clinics. The position is based at SouthPark in Charlotte, North Carolina, with travel to other CEENTA locations as needed. Shifts are scheduled between 7:30 a.m. and 5:00 p.m., Monday through Friday, with occasional early or late clinic rotations depending on the Provider’s schedule. The assistant welcomes and rooms patients, performs intake and ophthalmic workups, completes specialty diagnostic testing, and supports Providers during examinations, treatments, and in-office procedures. The role also includes patient education and communications, appointment and surgery scheduling, EHR documentation and document management, room and equipment readiness, supply inventory, and support for onboarding and training new staff and apprentices.

Responsibilities

  • Greet and room patients and perform intake, including collecting vision history and chief complaints.
  • Obtain and document medical and surgical history, HPI, vital signs, medications, and allergies in the EHR.
  • Perform comprehensive ophthalmic workups, including visual acuity, confrontation visual fields, pupil assessment, tonometry, keratometry, ocular motility, refraction, pachymetry, lensometry, glare testing, color plates, stereo testing, Amsler grid, and Schirmer testing.
  • Complete specialty testing such as OCT, visual fields, topography, Pentacam, and biometry.
  • Assist Providers with exams, treatments, and in-office procedures; administer medications as directed.
  • Serve as a scribe when needed and ensure accurate, timely documentation.
  • Provide patient education and respond to patient questions and messages by phone or through the EHR.
  • Schedule patient appointments, in-office procedures, and surgeries, and maintain Provider schedules.
  • Manage work queues and index clinical documents into the EHR.
  • Clean and restock exam rooms, sterilize equipment, and maintain OSHA-compliant safety standards.
  • Maintain clinic supply inventory and place orders when needed.
  • Support onboarding and training of new staff and apprentices.
  • Collaborate with Providers and clinical team members to support efficient patient flow and high-quality care.
  • Travel to other CEENTA locations as needed.
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