Ophthalmic Assistant Certified

Mass General Brigham•Boston, MA

1d•$28 - $41•Onsite

About The Position

Under the supervision of a licensed clinician, the Certified Ophthalmic Assistant (COA) provides clinical and administrative support to ensure high-quality patient care in outpatient ophthalmology clinics and procedural areas. This role involves performing a variety of ophthalmic tests, vision assessments, and diagnostic imaging to prepare patients for examination by the licensed clinician. The COA also administers diagnostic eye drops, assists ophthalmologists with minor office-based procedures, measures and documents vital signs, and prepares exam rooms. Additionally, the role includes cleaning and maintaining ophthalmic equipment, handling specimens and medications, supporting clinic operations through administrative tasks like patient call triage, and providing coverage across various clinics and locations as needed. Adherence to hospital policies, regulatory requirements, and accreditation standards is essential.

Requirements

High School Diploma or equivalent required.
Certified Ophthalmic Assistant (COA) through the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO) required.
At least 6 months of experience in a supervised ophthalmology clinic or completion of the International Council of Accreditation (ICA) Assistant-level training program required.
Working knowledge of ophthalmic terminology, eye anatomy and physiology, common ocular conditions, ophthalmic procedures, and medications.
Strong interpersonal and customer service skills with the ability to provide compassionate, patient-centered care.
Ability to deliver care that meets the unique needs of patients across different ages and levels of physical and cognitive ability.
Excellent verbal and written communication skills.
Strong organizational skills with the ability to prioritize tasks and adapt in a fast-paced clinical environment.
Ability to work both independently and collaboratively as part of a multidisciplinary care team.
Sound judgment, critical thinking, and problem-solving skills within the scope of the role.
Proficiency with computers, electronic health records, and Microsoft Office applications.

Responsibilities

Perform a variety of ophthalmic tests, vision assessments, and diagnostic imaging to prepare patients for examination by the licensed clinician.
Administer diagnostic eye drops as directed and in accordance with established clinical protocols.
Assist ophthalmologists with minor office-based procedures, including laser treatments, injections, cryotherapy, and oculoplastic procedures.
Measure and document vital signs as needed for procedures and patient care.
Prepare exam rooms and maintain appropriate levels of medical and ophthalmic supplies.
Clean, calibrate, and perform routine maintenance of ophthalmic equipment in accordance with manufacturer guidelines and infection prevention standards.
Handle, label, store, and transport specimens, instruments, and medications following established safety protocols.
Support clinic operations by assisting with administrative responsibilities, including patient call triage and in-basket management, as assigned.
Provide coverage across ophthalmology clinics and locations as needed.
Adhere to hospital policies, regulatory requirements, and applicable federal, state, and local guidelines while maintaining compliance with accreditation standards.