Operator III

Barry Callebaut•Eddystone, PA

1d•Onsite

About The Position

The Operator III supports safe, compliant, and efficient cocoa manufacturing operations at Barry Callebaut’s U.S. cocoa manufacturing facility in Eddystone, Pennsylvania. Reporting to the Production Supervisor, the role handles raw materials, packaging materials, work-in-process, and finished goods throughout the facility, and operates cocoa transformation and processing equipment. The Operator III follows production orders, recipes, batch instructions, and SOPs to maintain product consistency, quality, food safety, and traceability. The role operates and monitors roasting, pressing, and powder production lines and supports butter filtration, tank inventory management, packaging, and shipping activities. Duties include recipe preparation, equipment setup, process monitoring, sampling and testing, quality checks, equipment adjustments, first-level troubleshooting, basic maintenance and cleaning, and accurate transactions and records in MES, SAP, and other required systems. The Operator III also supports material handling, inventory accuracy, truck weighing, shipping documentation, and production continuity in coordination with Warehouse, Quality, Planning, and Maintenance. When required, the Operator III serves as a production lead, helping coordinate daily activities, guide Production Associates, monitor workflow and staffing priorities, support training and onboarding, and ensure that safety, quality, and production standards are followed. The position provides exposure to GMP and HACCP principles and offers opportunities for cross-training and career development. The employee must be willing to work overtime and provide shift coverage as needed.

Requirements

High School Diploma or GED equivalent.
Ability to understand, read, and communicate in English.
Ability to lift, push, pull, bend, and carry up to 60 pounds unassisted throughout the workday.
Ability to stand and work on feet for 12-hour shifts.
Ability to work in a non-climate-controlled environment where temperatures may reach 130°F in certain areas.
Ability to work safely around cocoa dust, grease, debris, and slippery surfaces.
Ability to handle and use knives safely and work on elevated platforms 20 or more feet high.
Ability to operate jockey trucks, or become certified to operate sit-down forklifts, rotating clamp forklifts, and other approved material-handling equipment.
Ability to learn to operate a cardboard baler and support waste management activities.
Ability to perform basic equipment troubleshooting and escalate issues when necessary.
Ability to maintain production records and update hourly performance boards.
Ability to work shifts beginning at 5:45 PM and ending at 6:00 AM, depending on assigned schedule, Thursday through Saturday and every other Wednesday.
Must be punctual and dependable.
Must be willing to work overtime and provide shift coverage as needed.
Strong teamwork, collaboration, and communication skills.
Ability to work independently with minimal supervision and perform in a fast-paced, high-pressure manufacturing environment.
Results-oriented mindset, flexibility, and willingness to learn new processes and departments.

Nice To Haves

Basic computer skills.
Experience with SAP and Microsoft Office.
Forklift operation experience; certification preferred.
Manufacturing or production environment experience.
Basic equipment operation knowledge.
Basic troubleshooting skills.
Inventory control and recordkeeping experience.
Interest in developing a long-term career and advancing within the business.
Openness to cross-training and supporting multiple operational areas.

Responsibilities

Follow GMP, 5S, housekeeping, HACCP, OSHA, food safety, and company safety requirements; use required PPE and complete safety inspections, checklists, and training.
Maintain a safe, clean, and organized work environment and contribute to a zero-incident safety culture.
Inspect raw materials, packaging materials, and finished products for quality issues or damage.
Monitor metal detectors and conduct routine inspections of magnets, sieves, and filters.
Collect product samples for microbiological, quality, and customer specification testing; identify and escalate quality concerns.
Operate powered industrial trucks and approved material-handling equipment, including jockey trucks, sit-down forklifts, and rotating clamp forklifts.
Receive, transport, stage, and store raw materials, WIP, packaging materials, and finished goods while maintaining inventory accuracy and traceability.
Weigh inbound and outbound trucks on facility scales and accurately record pre- and post-load weights.
Verify pickup numbers and shipping documentation before loading and shipment.
Operate and monitor roasting, pressing, and powder production lines; support butter filtration and other production activities.
Prepare recipes, set up equipment, monitor processes, take samples, perform quality checks, adjust equipment, troubleshoot initial issues, and complete basic maintenance and cleaning.
Perform Operator I and Operator II duties as assigned to support business needs and production continuity.
Provide direction and oversight to Production Associates to ensure recipes, batch instructions, SOPs, and production orders are followed accurately.
Monitor equipment performance and report or escalate downtime, process deviations, and operational concerns to the Production Supervisor.
Collaborate with Warehouse, Quality, Planning, and Maintenance teams to resolve production needs, including melt orders, COAs, packing slips, equipment issues, and production schedules.
Record material transactions, inventory movements and consumption, and truck scale weights in SAP and other required systems.
Maintain production records, manual logs, chain-of-custody documentation, COAs, and shipping records; track finished goods movements and inventory status.
Update production and performance tracking boards as required and complete documentation accurately, legibly, and on time.
Support inventory accuracy, product damage reduction, waste management, cost control, production efficiency, and customer service performance.
When designated as production lead, help coordinate daily production activities, guide Production Associates, monitor workflow and staffing priorities, and support training and onboarding.
Work overtime and provide shift coverage as needed; rotate into other departments through cross-training and support multiple operational areas as required.