Operator II

Giesecke+Devrient • Bolingbrook, IL

2d

About The Position

The LA Metro Operator II performs card personalization and fulfillment tasks in a fast-paced production setting. The role follows a daily schedule for initializing and verifying jobs, including manually tapping cards at the MPOS station, printing cards and carriers, merging cards with carriers, inserting materials, and verifying shipments. The operator updates paperwork, logs, trackers, and boards to reflect job status and helps with other Personalization tasks as needed. The position requires close attention to detail, urgency, customer focus, and a continuous improvement mindset.

Requirements

• High school diploma.
• Mathematical ability.
• Excellent verbal and written communication skills.
• Excellent organizational and problem-solving skills.
• Ability to multitask in a fast-paced, demanding environment.
• Excellent interpersonal skills and ability to work independently or as a team member.
• Attention to detail and hand-eye coordination.
• Ability to lift up to 45 lbs.
• Ability to sit or stand for long periods and reach and move about the facility.

Nice To Haves

• Post-secondary education.
• More than six months of experience in card personalization.
• Experience with Microsoft Word and Excel.

Responsibilities

• Operate the initialization terminal, follow its prompts, and select the correct initialization job and cardstock.
• Complete quality checks accurately and ensure products conform to company standards.
• Maintain a clean and orderly work area and follow applicable safety regulations and company policies.
• Produce high-quality products in a timely manner while minimizing scrap, and document scrap incurred during any process step.
• Update the initialization tracker, board, paperwork, logs, and Request for Tap forms to reflect job status.
• Request cards from the vault for initialization.
• Follow applicable ISO Work Instructions and sign off on initialization and fulfillment tasks.
• Print, fold, and insert mail pieces according to specifications and documentation.
• Meter and seal envelopes according to specifications and instructions.
• Print cards and carriers using desktop equipment.
• Fold and insert pin and card carriers, merge cards with carriers, batch, and verify shipments as needed.
• Assist with other Personalization tasks, including processing returns, retrieving cards, and logging jobs.
• Complete job orders accurately and help meet production schedules, service levels, departmental KPIs, and quality standards.
• Ensure the correct card, carrier, and initialization specifications are followed.

Benefits

• Annual bonus eligibility.
• Medical insurance options, including PPO and HDHP with HSA.
• Dental insurance.
• Vision insurance.
• Paid time off.
• Paid holidays.
• 401(k) with employer match.
• Short- and long-term disability insurance.
• Life insurance.
• Healthcare and dependent care flexible spending accounts.
• Employee assistance program (EAP).
• Commuter benefits.
• Education assistance.
• Pet insurance.
• Legal benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED