Operator I-III, Water

Liberty Utilities•Noel, MO

About The Position

The Operator I-III performs routine functions associated with the daily operation of water collection, treatment, production, and distribution systems. The role conducts Company work in accordance with current safety policies and OSHA regulations. Operators use a PC tablet, iPad, phone, and computer to receive schedule changes, complete work orders and checklists, document work in real time, communicate with dispatch and the office, and record data. The position includes reading and installing water meters; inspecting wells, reservoirs, lift stations, and booster stations; operating water services; identifying leaks; completing repairs and utility locates; assisting customers with water-supply concerns; and maintaining water-system sites and equipment. The role may provide technical or physical assistance to other personnel, contractors, and developers, and may perform other assigned duties. Operators must be able to work varied shifts, participate in a mandatory 24-hour emergency-call rotation currently scheduled weekly, and may be assigned standby rotation or overtime as needed. Operator level is determined in part by water-treatment and distribution certifications and relevant experience.

Requirements

  • High school diploma or equivalent.
  • Specialized knowledge of wells, pumps, motors, and chlorine generators.
  • Knowledge of plumbing principles and the ability to repair the system or make decisions about repairs.
  • Strong knowledge of plumbing materials and methods related to utility improvements.
  • Appropriate certifications, kept current throughout employment.
  • Valid Missouri Operator’s Driver’s License Class E or CDL.
  • MO D Water Treatment, MO D Waste Water, and DS I Distribution Certification, or ability to obtain them within 12 months of hire.
  • Ability to read and understand reports, maps, and drawings.
  • Knowledge of SCADA systems.
  • Ability to perform general math calculations and apply common water calculations.
  • Ability to keep accurate daily records at well and reservoir sites.
  • Ability to complete repairs and tasks in a timely fashion.
  • Ability to follow instructions for routine maintenance throughout the system.
  • Ability to work in a team environment to support efficient and effective completion of work.
  • Operator II: DSII Water Distribution Certification or higher and two years of experience in plumbing, well operations, and water distribution.
  • Operator III: DSIII Water Distribution Certificate or higher and three years of experience in plumbing, well operations, and water distribution.

Nice To Haves

  • Operator I: Tanker endorsement, or ability to obtain one within six months of hire.
  • Operator II: Tanker endorsement, or ability to obtain one within six months of hire.
  • Operator III: Tanker endorsement, or ability to obtain one within six months of hire.

Responsibilities

  • Monitor notifications on the PC tablet for schedule changes throughout the day.
  • Complete work orders in scheduled sequence, meet appointment blocks, optimize driving routes, and minimize rescheduling.
  • Notify dispatch when a job cannot be completed so it can be unscheduled.
  • Track events and actions in real time on the PC tablet, complete and populate checklists, and record required documentation on the iPad.
  • Create work orders for follow-up work or new materials, including meters, as needed.
  • Read water meters and record readings on a handheld computer; install meters and repair or replace registers, measuring chambers, and wires.
  • Inspect well sites, reservoirs, lift stations, and booster stations daily, recording motor run times, pump rates and operation, and site and equipment conditions.
  • Turn water service on and off, disconnect services, remove meters, and record accurate details on service orders.
  • Inspect for possible leaks; repair service lines, mains, and hydrants when possible; and complete utility locates.
  • Provide technical or physical assistance to personnel, contractors, and developers, and perform other assigned duties.
  • Assist with light maintenance and lubrication of excavating and construction equipment; clean and fuel company vehicles as needed.
  • Communicate with the office by phone and log data using a computer.
  • Assist customers with water-supply, volume, pressure, or quality concerns; arrange for or complete sampling when needed.
  • Perform routine site maintenance and repairs, including filter changes and adjustments or repairs to chlorine generators and feed pumps.
  • Maintain motor and pump oiling equipment, add oil to oilers, and perform scheduled maintenance on electric motors.
  • Maintain well sites and surrounding areas, including removing debris, weeds, and pallets within a ten-foot perimeter.
  • Participate in varied shifts and the mandatory 24-hour emergency-call rotation; work standby rotation or overtime as needed.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan with a 5% match, effective day one.
  • Annual bonus and merit increase eligibility.
  • Life insurance and short-term and long-term disability coverage.
  • Employee Stock Purchase Program.
  • Free Employee Assistance Program and Headspace account.
  • Three weeks of vacation, paid sick days, 12 paid company holidays, and three paid volunteer days.
  • Tuition reimbursement, professional development opportunities, and reimbursement for certification costs.
  • Reward and recognition programs and service awards.
  • Collaborative and flexible work environment.
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