Operator Gr 3 - 1
About The Position
Responsible to safely dispatch distribution customer outages to multiple field personnel, including analyzing outage data and accurately documenting the restoration process. This role involves operating distribution applications during routine and emergency switching procedures, communicating verbal and written instructions clearly, and working under pressure during critical system conditions. The position also requires updating and maintaining mapping systems, supporting team members, and continuing on-the-job training to progress to an Operator Grade 2 within established timeframes. Participation in team safety meetings and fostering a positive work culture are also key aspects of this role.
Requirements
- Associate Degree in Electrical or Electronics Technology, or related field, or equivalent work experience such as two or more years' experience in Line, Substation, Generation, or DDC Support departments.
- Recommended test results from HireVue Dispatcher Worker Virtual Job Tryout.
- Must acquire within such time frames as determined by the Company, the qualifications necessary to perform the duties of the next higher classification in the line of progression.
- A good safety record and knowledge of electrical safety procedures and AEP's Accident Prevention Manual.
- A work history that demonstrates dependability and responsiveness to business needs.
- An excellent attendance record.
- Satisfactory hearing and the ability to identify line colors.
- Demonstrated ability to work well with others and be a team player.
- Effectively manage multiple tasks in a high stress environment for extended periods of time.
- Must have computer literacy skills and the ability to learn new computer programs.
- An attitude and desire to listen to and satisfy internal and external customers.
- Must reside within 35 roadway miles and 40 radius of the Energy Control Center, 6878 E BA Frontage Rd Tulsa, Ok 74145.
Nice To Haves
- Two or more years' experience in Line, Substation, Generation, or DDC Support departments.
- Two years' experience as an Operator Grade 3.
- Two years' DDC dispatching experience.
- Four or more years' DDC dispatching experience.
- Previous experience as an Electric System Operator or Operator Grade 1 as defined in AEP's Distribution Dispatch Development Program.
Responsibilities
- Prioritize routine and emergency work to meet the needs of our internal and external customers.
- Operate distribution applications during routine and emergency switching procedures.
- Clearly and precisely communicate verbal instructions using radio and telephone systems, as well as provide clear written communications through various applications.
- Work under pressure during periods of critical system conditions.
- Quickly respond for emergency overtime.
- Update and maintain mapping systems.
- Support all DDC team members.
- Assume other duties and responsibilities as assigned.
- Continue on the job training as well as training program and testing to progress to an Operator Grade 2 within the Company established timeframes.
- Participate and assist in planning team safety meetings.
- Foster and maintain a positive work culture.
Benefits
- Shift work of days, evenings, and mid-nights including on weekends and holidays.
- Planned, holdover and call out overtime could be frequent.
- A high acceptance rate for overtime is required.
- Occasional overnight travel maybe required for the purpose of outage restoration, interaction with the districts, or for training needs.
- The successful candidate may be subject to a criminal history background check.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
