Operations Training Manager

Flex•Milpitas, CA

About The Position

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Summary To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a/an Operations Training Manager located in Milpitas CA. Reporting to the Director, Operations Engineering the Operations Training Manager , will be in charge of developing, delivering, reviewing, and evaluating training and development processes and procedures in order to ensure that training programs and initiatives are in line with corporate policies and programs.

Requirements

9 years of experience in a similar position
Instructional Design & Adult Learning Principles: Ability to create effective training programs using proven methodologies.
Communication Skills: Clear verbal and written communication for delivering training and interacting with stakeholders.
Facilitation & Presentation Skills: Engaging learners in both in-person and virtual environments.
Needs Analysis & Assessment: Identifying skill gaps and aligning training to business objectives.
Project Management: Planning, organizing, and executing training programs within deadlines and budgets.
Evaluation & Metrics: Measuring training effectiveness using KPIs and feedback tools.
Technology Proficiency: Familiarity with Learning Management Systems (LMS), e-learning tools, and virtual platforms.
Interpersonal & Leadership Skills: Building relationships with managers and motivating learners

Nice To Haves

Manufacturing oriented experience
Data Analytics: Using data to improve training strategies and demonstrate ROI.
Change Management: Supporting organizational transitions through training.
Coaching & Mentoring: Providing personalized development beyond formal training.
Industry-Specific Knowledge: Understanding technical or regulatory requirements relevant to the company.
Creative Design Skills: Ability to make training visually appealing and engaging.
Budget Management: Experience in managing training costs effectively.
Multilingual Capability: Useful for global organizations.

Responsibilities

Entrusted premium partner with managers and supervisors; conduct annual Training Needs Investigation and revise the company training plan to help development and advancement of talent.
Plan, design, and develop relevant training programs based on renowned approach or methodology.
Develop and conduct evaluation of training performance.
Create and manage follow-up action plans that reinforce the transfer of business skills from training programs back into the daily work environment.
Manage and advise management on related training and development to meet local needs.
Implements HR Strategies and actions to recruit and retain a qualified and motivated workforce.
Review and develop Training and Development procedures.
Ensure good relationship and communication with management team, ensure all training programs match the requirement of organization and work.
Utilize data and investigate to identify, measure and track effectiveness of training and learning activities.
Research past and current year training requirements to prepare budgets and justify funds requested.
Develop, coordinate, and conduct training plan implementation.
Initiate corrective actions and continuous improvement process to the training systems, processes, and programs.
Design and deliver customized training solutions based on client requests.
Selects appropriate instructional procedures or methods such as unipersonal training, group instruction, self study, lectures, demonstrations, simulation exercises, role play, and computer-based training.
Organizes and develops training manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials.
Maintain a good relationship with consulting companies and select suitable external resources.
May conducts new employee orientation to foster positive attitude toward company goals.