Operations Technology Specialist

Shamrock Foods•Phoenix, AZ

17h•Hybrid

About The Position

The Operations Technology Specialist is responsible for providing technical and administrative support to the Operations Department across the enterprise, ensuring all technology equipment is available and functioning at full capacity. This role involves troubleshooting handheld and truck-mounted devices, maintaining equipment inventory, managing invoices, and ensuring compliance with regulations like the Foodservice Modernization Act. The position requires travel up to 15% of the time for technology roll-outs and audits, and may involve on-call and after-hours duties.

Requirements

HS diploma or GED
Four years related experience and/or training
Demonstrated proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)
Must be flexible and willing to work the demands of the department which may be subject to evenings, weekends and holidays.

Nice To Haves

Some experience with technology support or sales a plus

Responsibilities

Troubleshoot handheld devices and other equipment to ensure they are operating properly and are running at full capacity, remotely or during site visits.
Maintain an adequate supply of all electronic equipment used for warehousing and delivery (e.g., handheld devices and truck-mounted devices).
Order equipment to ensure adequate supply.
Accurately manage all associated invoices.
Maintain records to accurately monitor and track all Operations technology equipment for the enterprise.
Ensure compliance per the Foodservice Modernization Act.
Ensure tracking of all relevant data and maintenance of appropriate records to pass compliance audits.
Travel up to 15% of time to divisions for technology roll-out meetings, equipment audits, and various tasks related to Operations Technology.
Be available for on-call status and after-hours duties as needed to support the Divisions.
Maintain regular and reliable attendance.
Perform other duties as assigned to meet business needs.