Operations Technician I

Great Lakes Energy•Boyne City, MI

23h•Onsite

About The Position

Great Lakes Energy is seeking an Operations Technician I to join our team in the Petoskey service area. This essential role ensures safety and operational efficiency by locating and marking underground facilities in response to MISS DIG notifications, protecting critical infrastructure, and performing various metering functions to safeguard company assets. Who We Are For over 85 years, Great Lakes Energy has powered rural communities across 26 counties in western and northern Michigan. As the third-largest Michigan-based electric utility and the state's largest member-owned power company, we serve over 128,000 meters with pride. Beyond delivering reliable electricity, we are leaders in advanced fiber technology through Truestream, our communication solutions subsidiary. At Great Lakes Energy, we prioritize enriching the lives of our community members and employees. With over 300 team members, we're more than just colleagues-we're a close-knit family, united by a shared vision of growth, innovation, and community service. A Day in The Life of an Operations Technician I at GLE As an Operations Technician I, you play a vital role in ensuring safe and efficient operations. Your day involves inspecting meter bases, service entrances, and energized meters for damage or tampering, and addressing any issues. You also process MISS DIG requests, locate and mark underground facilities, prioritize emergency locates, and track activities for future reference. You respond to inquiries from contractors, members, and the public, manage locator equipment, and monitor paint and flag inventory, ensuring supplies are restocked as needed. During storm events, you assist with recovery efforts and support Engineering and GIS staff with field checks or mapping tasks. Every action you take helps safeguard infrastructure and maintain service reliability for the community.

Requirements

Self-starter who thrives in both independent and team settings
Ability to represent the company confidently to contractors and members
Strong sense of responsibility, managing and prioritizing a variety of tasks
Detail-oriented
Comfortable working outdoors
Proficient in facilities locating and marking under the MISS DIG system
Ability to interpret and navigate maps to plan and analyze routes
Solid understanding of electrical technology and electric distribution systems
At least one year of related experience or equivalent education

Responsibilities

Locating and marking underground facilities in response to MISS DIG notifications
Inspecting meter bases, service entrances, and energized meters for damage or tampering, and addressing any issues
Processing MISS DIG requests
Prioritizing emergency locates
Tracking activities for future reference
Responding to inquiries from contractors, members, and the public
Managing locator equipment
Monitoring paint and flag inventory, ensuring supplies are restocked as needed
Assisting with recovery efforts during storm events
Supporting Engineering and GIS staff with field checks or mapping tasks