Operations Technical Training Specialist

Vertiv•Corry, PA

1d•Hybrid

About The Position

Design and lead training programs that support manufacturing operations and align with business goals. This role assesses learning needs, develops standardized curricula, and partners with leaders and subject matter experts to create effective training solutions. Responsibilities include analyzing data and feedback to drive continuous improvement, managing LMS activities, supporting new product training, and coaching trainers through evaluations and development initiatives. The position collaborates across teams, ensures consistency in training processes, and builds external partnerships. Ideal candidates bring experience in learning & development within a technical or manufacturing environment, strong instructional design and analytical skills, and the ability to manage multiple priorities while influencing stakeholders across all levels.

Requirements

Experience in Learning & Development, training program design, or a related field within a manufacturing or technical environment
Strong ability to design, organize, and improve training programs that support operational and business goals
Proven experience assessing learning needs and developing structured training solutions
Solid understanding of instructional design principles, adult learning concepts, and blended learning approaches
Experience working with Learning Management Systems (LMS), survey tools, and content development platforms
Strong analytical skills with the ability to interpret data and drive improvements
Ability to manage multiple projects and priorities while maintaining attention to detail
Strong communication skills, with the ability to present ideas clearly across all levels of the organization
Demonstrated ability to influence, guide, and support others without direct authority
Experience working with Subject Matter Experts and cross-functional teams
Familiarity with continuous improvement methodologies (e.g., Lean Manufacturing, 5S, Kanban, or similar)

Responsibilities

Design, develop, and continuously improve training programs that support manufacturing operations and business goals
Assess learning needs and translate them into structured training solutions, including curriculum, learning paths, and training materials
Develop and standardize training content, processes, and frameworks to ensure consistency and scalability across teams and locations
Analyze training data, learner feedback, and performance trends to identify gaps and drive measurable improvements
Partner with business leaders and key stakeholders to align training initiatives with organizational priorities
Collaborate with Subject Matter Experts to capture technical knowledge and convert it into effective learning experiences
Design and implement training for new products to support timely and effective workforce readiness
Deliver Train-the-Trainer sessions and support development of training team members
Review and approve training documentation, labs, and On-the-Job Training (OJT) materials; support development of team capability in OJT creation
Assess trainer performance through audits and evaluations; document findings and provide coaching to close gaps
Develop and maintain training documentation, processes, and standards to improve consistency and efficiency
Create and analyze surveys and reporting to evaluate training effectiveness
Manage LMS-related activities, including enrollments, reporting, and communication of training requirements and updates
Support hourly and salaried training programs as needed
Build and maintain relationships with external partners, including local schools and state agencies
Travel between facilities to support training needs and stakeholder engagement
Cross-train across training functions to support a well-rounded and adaptable training program