Operations Team Member – Sprowls Horizon Sports Park

The Sports Facilities Companies•Pinellas Park, FL

5d•Onsite

About The Position

Sprowls Horizon Sports Park is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Pinellas Park, FL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Sprowls Horizon Sports Park is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

Requirements

Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders and fellow team members
Must work well with others
Must take personal initiative for the betterment of the team and facility
Must have excellent guest service skills
Must be detail-oriented and have outstanding organizational skills
Ability to work with a wide variety of ages from preschool thru adult
Flexible work schedule (e.g., nights, weekends, holidays and long hours) and regular attendance is necessary
Excellent communication skills, both verbal and written
Ability to maintain focus in a high-volume, fast-paced environment
Ability to multi-task and prioritize
Ability to remain calm and focused in difficult and stressful situations
Commitment to the safety and wellbeing of others

Responsibilities

Provide courteous and friendly service to all guests and staff
Be responsive to guest concerns and direct to appropriate manager to resolve
Enforce facility policies and procedures
Have general knowledge regarding program options and facility events
Assist other departments as necessary
Setup and take down of indoor courts and outdoor fields, staging, risers, and other event related items
Ensure correct equipment is available for all games
Monitor play areas including turf and courts
Keep supervisor informed of issues and updates
Respond to all incidents, accidents, injuries, and altercations
Complete and file corresponding paperwork as necessary
Assist with daily maintenance and upkeep of facility
Assist with parking, to include directing customers to parking spots, collecting parking fees, etc.
Perform all other duties as assigned by management