Operations Team Member

Gateway Services • Sultan, WA

2d • Onsite

About The Position

Gateway Services is North America's leading pet aftercare provider, serving thousands of veterinary hospitals and pet families every day. We invest in our people through competitive pay, outstanding benefits, paid training, career development and supportive leadership. This role is an on-site position within a Gateway Care Center, involving hands-on, physical work with a focus on detail, dependability, teamwork, and safety. The position requires comfort working around deceased pets and a commitment to quality work. The team member will operate cremation equipment, process and package cremated remains, create memorial products, perform quality checks, maintain a clean work environment, and collaborate to meet production goals. Gateway offers a unique emotional wellness and resilience program, Gateway CarePath, for employees in pet aftercare.

Requirements

• Enjoy hands-on, physical work.
• Pay attention to detail.
• Be dependable and punctual.
• Work well as part of a team.
• Follow safety procedures.
• Be comfortable working around deceased pets.
• Take pride in doing quality work.
• Must be able to lift up to 100 pounds.
• Use required PPE and follow established safety procedures.

Responsibilities

• Operate cremation equipment following established procedures.
• Process and package cremated remains with accuracy and care.
• Create memorial products such as paw prints and keepsakes.
• Perform quality checks to ensure every order is completed correctly.
• Maintain a clean, safe and organized work environment.
• Work with teammates to meet daily production goals.

Benefits

• Competitive hourly pay
• Medical, Dental & Vision coverage
• 401(k) Retirement Savings Plan with employer matching contributions
• Company-paid Life Insurance
• Company-paid Long-Term Disability
• Paid vacation and company holidays
• Paid training and career development
• Employee Assistance Program (EAP)
• Gateway CarePath emotional wellness program
• Health Savings Account & Flexible Spending Accounts
• Pet Insurance
• Employee Discount Marketplace
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed