Operations Team Member - MMTH Fieldhouse

The Sports Facilities Companies•Wichita, KS

7d•Onsite

About The Position

MMTH Clubhouse is a next-level "competitive social" destination redefining how people play, dine, and connect-a "no spectators, no sidelines" environment where competition breeds camaraderie. We offer an elevated social sports experience with world‑class food and beverage and a unique lineup of games, including Pure Putt, pickleball, Big Hoops, Flight Deck, Lite Linx, and Battle Bats. Driven by the belief that elite isn't exclusive, competition cultivates community, and everyone plays, MMTH Clubhouse is a vibrant, inclusive place to work across sport, leisure, events, F&B, and guest service. MMTH Clubhouse is proudly managed by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leader in sports, recreation, wellness, and event facility management and development. SFC is nationally recognized by USA Today as a Top Workplace and is known for its entrepreneurial, team‑oriented culture focused on collaboration, accountability, excellence, and service. The Operations Team Member will be responsible for a variety of duties while providing participants with a quality program experience.

Requirements

Have the ability to work with a wide variety of age groups
Flexible work schedule (e.g., nights, weekends, holidays)
Excellent communication skills, both verbal and written
Ability to maintain focus in a high-volume, fast-paced environment
Must have excellent guest service skills
Must be detail-oriented and have outstanding organizational skills
Ability to remain calm and focused in difficult and stressful situations
Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow Team Members
Must work well with others
Must take personal initiative for the betterment of the team and facility
Commitment to the safety and wellbeing of others
Have sports experience or an interest to learn
Must have a valid driver's license

Nice To Haves

Able to work electric scoreboard preferred
Previous coaching/mentoring experience preferred

Responsibilities

Support F&B operations: running food, drinks, cleaning F&B area
Check rosters and player's identification
Ensure correct equipment is available for games and proper set up of all play areas
Assist the operations leadership with venue preparation for events and tournaments
Assist the operations leadership during major events with check-in, signage, and other tasks
Assist in league execution
Provide courteous and friendly service to all guests and staff
Provide knowledge about prices, leagues, and events
Know and enforce the facility's policies, procedures, and rules
Complete special projects, daily assignments and other duties as directed by management