Team Leader

COR Partners • Remote FL 37.5, FL

13d • Hybrid

About The Position

EIMC, an Engle Martin company, is an independent marine consulting services company providing supply chain loss control and claims investigation expertise to insurers, brokers, 3PLs and industrial partners. The Operations Team Leader will provide leadership and direct supervision to a team of Operations Specialists who support claims and risk management team scheduling, resource allocation, client communications, document production, database administration, vendor management, and sales activities.

Requirements

• Bachelor’s degree
• At least five years of experience in an administrative or operations role
• Prior logistics/international trade experience preferred

Nice To Haves

• Strong interpersonal and team building skills
• Leadership and project management skills
• Application of human resources management
• Strong analytical and problem-solving skills
• Sound judgement and objectivity
• Ability to work and make decisions independently
• Demonstrates a willingness to engage with an interdisciplinary team structure
• Refined written and oral communication skills
• Ability to use cloud-based project management, file storage and transfer, and videoconferencing applications
• Strong computer literacy and competency working with Microsoft office suite
• Understanding of international logistics and chains is preferred

Responsibilities

• Provides direct supervision of designated direct reports and performs functions such as but not limited to, the selection, onboarding, training, and development of the Operations team.
• Learns, leverages, and develops team member strengths and skillsets with assigned work.
• Embraces and applies the tenets of management training programs and corporate operating systems.
• Initiates the development and refinement of processes, procedures, reporting, data management, and workflow automation within the scope of the Operations team.
• Uses independent judgment to assign incoming workflow within the Operations team according to relevant skill set.
• Responds to incoming customers inquiries and directs to the appropriate department or team according to established processes.
• Responds to incoming internal vendor resource requests in a timely manner.
• Examines and selects vendor resources prior to assigning to projects and/or referring to Project Managers.
• Leads regularly scheduled meetings and serves as a resource to the Operations team and assists with functions that are more complex.
• Centralizes key business processes based upon established processes and workflow guidelines and participates in new process development.
• Stays abreast of office and company policies, procedures, and practices; participates in ongoing training and development as assigned or approved to assure knowledge and skills remain current and comprehensive.
• Establishes and maintains positive working relationships with other members of the organization across departments, divisions, and locations.
• Maintains the confidentiality of proprietary and sensitive information, exercising sound judgment and discretion in any disclosure of information related to EM, EIMC, and its endeavors.
• Adheres to all applicable State Insurance Regulation requirements and other applicable laws, regulations, and standards.

Benefits

• To Make an Impact: We show up when others need us the most. After disaster strikes, we are among the first to respond, helping companies recover and communities rebuild. Our companies applaud community outreach and making a positive impact across the country through our Community Association Response Engagement (C.A.R.E.) Team.
• To Maximize your Potential: We focus on investing in your personal and professional development, allowing you to propel your career forward. From our thoughtfully designed career paths to our customizable development plans, we foster an environment that will challenge conventional thinking and maximize your potential.
• A Commitment to Diversity: Recognizing and celebrating the value of everyone’s contribution is essential to Engle Martin and EIMC’s mission. It allows us to be innovative, respond to the needs of our clients, and ensures our people work at their maximum potential. Whether it is expanding your network by joining one of our team member resource groups or participating in cross-functional team projects, you can expect an environment that welcomes and supports the differences of its team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level