Operations Team Leader - Morristown, TN

Military Spouse Corporate Career Network•Morristown, TN

2d•Onsite

About The Position

The Operations Team Leader is the frontline driver of technical performance and team engagement. This role manages frontline employees and daily production and leads critical operational programs, including Autonomous Maintenance (AM) and Operational Excellence (OPEX) initiatives, to improve safety, quality, service, and cost. By engaging closely with employees, the Team Leader fosters continuous improvement to maximize Overall Equipment Effectiveness (OEE), optimize yield variances, and achieve key performance indicators and daily production goals. The role delivers business results and data-driven insights while sustaining positive employee and labor relations, developing the team along defined career pathways, and ensuring people and technical assets operate efficiently. The position is based on-site in Morristown, Tennessee, and is described as a night shift role with 12-hour shifts from 6:00 p.m. to 6:30 a.m. on a 2.2.3 schedule. The role may require irregular shifts, weekends, holidays, and on-call availability during off hours.

Requirements

Bachelor's degree; Engineering, Supply Chain Management, or a business-related field is preferred.
Ability to manage production activities, resource allocation, shift coordination, and scheduling to meet production goals.
Ability to ensure adherence to Good Manufacturing Practices, Quality Assurance, Food Safety initiatives, safety policies, and environmental health standards.
Ability to communicate ideas clearly, listen to others, and promote efficient information flow.
Ability to manage conflict, seek mutually beneficial solutions, and handle labor relations issues effectively.
Ability to collaborate with internal and external partners, communicate effectively with leadership, and facilitate the transfer of best practices.
Demonstrate leadership values aligned with the company's Leadership Principles.
Able to work in a manufacturing environment, including bending, climbing, crawling, kneeling, working in confined spaces and hazardous conditions, and lifting up to 50 pounds.
Able to wear required personal protective equipment and fall protection equipment.
Able to work irregular shifts, including nights, weekends, and holidays, and be on call during off hours.

Nice To Haves

Two or more years of supervisory experience in a manufacturing environment.
Strong proficiency with SAP systems and FP&R Standards.
Proficiency with Google Suite applications.
Lean Six Sigma certification.
One or more years of working knowledge of production and process equipment, preferably in food, chemicals, pharmaceuticals, or another processing industry.

Responsibilities

Direct and coordinate production Technicians, including planning work schedules, assignments, and production sequences to meet production goals and demands.
Drive operational excellence and continuous improvement, adhere to EHS, Quality, and Operational Efficiency standards, maintain KPIs, and lead initiatives to optimize plant performance.
Track and analyze KPIs, prepare Plant Performance Reports on inventory loss or gain and formula or yield variances, and identify and implement process improvements.
Lead the Autonomous Maintenance program on the production floor, maintain action plans, ensure tools are used correctly, advance program steps, and eliminate technical losses.
Coordinate operations and activities with other supervisors and facility leaders within and between departments to ensure seamless workflow.
Provide ongoing, real-time coaching and feedback to Technicians to build technical competencies and self-sufficiency.
Coordinate technical training to ensure team members have the skills and competencies needed by the business; provide coaching and feedback and resolve labor concerns in a timely manner.
Ensure adherence to EHS standards, Quality Assurance, Food Safety, and Good Manufacturing Practices; lead incident investigations, support corrective action plans, and provide direction on safety and quality issues.