About The Position

The Operations Team Lead, also described as the 2nd Assistant to the Store Team Leader, works with the Store Team Lead and Assistant Store Lead to direct and supervise activities of the retail grocery store and its personnel. The role supports the store’s sales, profit, and customer service goals and is responsible for a wide variety of operational tasks in a fast-paced environment. The position leads and develops the store team, oversees general department merchandising and product availability, supports sales and merchandising programs, manages ordering and stock levels, and works with warehouse buyers and vendors. It also monitors department financial performance and ensures compliance with store policies and applicable health, weights, and measures requirements.

Requirements

  • Must be at least 18 years of age.
  • Must be at least 21 years of age for any position that serves alcohol.
  • Must be able to safely work in a fast-paced environment and provide excellent customer service.

Responsibilities

  • Serve as a leader, role model, coach, performance evaluator, and trainer for the store team.
  • Help create a store environment that employees want to work in and customers want to shop in.
  • Supervise merchandising in the general department, including grocery, non-foods, frozen foods, liquor, and HBC, in accordance with store and company standards.
  • Work with the night crew chief, night crew team, and day clerks to ensure proper merchandising and product availability.
  • Build product end caps, floor displays, and side stacks.
  • Execute, communicate, and support Bashas'/Food City sales and merchandising programs.
  • Oversee ordering of general department merchandise and audit products received.
  • Ensure adequate shelf stock levels and minimize product shrink.
  • Work with warehouse buyers and vendor/suppliers to ensure product availability and attractive merchandising.
  • Observe and enforce store rules and company policies.
  • Oversee selection and training of new team members.
  • Help create a department budget.
  • Track financial reports, including profit and loss, sales, and expenses.
  • Ensure compliance with health department and weights and measures guidelines and requirements.
  • Ensure product signage and shelf tags comply with Bashas' and governmental weights and measures policies and requirements.
  • Achieve department sales and profit goals.
  • Perform other related duties as assigned.

Benefits

  • Competitive compensation, paid weekly
  • Retirement benefits
  • Medical, dental, and vision insurance for yourself and eligible dependents
  • Tuition reimbursement for qualified courses
  • Scholarship opportunities for continued education
  • Store discount programs (10% off household groceries)
  • Fun work environment with the opportunity to nourish your community
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