Operations Team Lead - PM Shift Packing

The businesses of Merck KGaA, Darmstadt, Germany•Milwaukee, WI

9d•$28 - $43•Onsite

About The Position

The Operations Team Lead for MilliporeSigma at the Milwaukee site will lead a team of staff working within the distribution environment, that engages in problem solving and performance management within the business area they are responsible for. This role involves assisting the Supervisor, providing training and operational support, and maintaining a high-quality work environment. The Team Lead will also participate in process improvement projects, manage order fulfillment, respond to inquiries regarding safe and compliant packaging/shipping, plan and coordinate orders, troubleshoot departmental problems, assist with system and process testing, file documentation, identify and correct system discrepancies, perform quality checks, follow good distribution practices, maintain exemplary attendance, and perform miscellaneous duties. The role also includes being a member of the spill team or MERT, working overtime as needed, and coordinating with sales and external customers for packaging and shipments.

Requirements

High school diploma or GED
2 + years of Distribution/Warehouse experience

Nice To Haves

3 +years of Quality Systems Management or Continuous Improvement experience
Experience operating PCs, printers, RF scanner, pallet jack, selecting carts, packing equipment (tape machines, etc.), and various cutting instruments
Knowledge of SAP, WMS, Word, Excel, Access, and Clipper-ship
Understanding of Good Manufacturing Practices
Knowledge of product flow throughout the packaging/warehousing process
Detail-oriented professional that can efficiently prioritize and execute given tasks under tight deadlines
A strong team player work ethic with the ability to engage with all levels of the organization
Strong written and verbal communication skills
Obtain power equipment operators license in a specific functional area
Demonstrated problem-solving and team building skills with the ability to work with a diverse group of people

Responsibilities

Assists Supervisor and works in a lead technical capacity to maintain workflow in department
Provides training and operational support to the department
Maintains high-quality work environment by sharing knowledge and experiences so team members are motivated to perform at their highest level
Keeps supervisor informed of potential and/or existing concerns
Leads by example in performing core warehouse/packaging job elements by meeting or exceeding performance expectations, following health and safety guidelines, job accuracy, and following company and regulatory requirements
Participates in and supports the development and implementation of process improvement projects and leads test cycles to challenge current practices, improve system efficiency, enhance customer service, and maintain compliance
Posts, receives, scans, and distributes orders to lines and hoods by duration and schedule
Uses technical knowledge of products and acquired knowledge of state and federal regulations and business practices to respond to inquiries and determine if orders can be packaged/shipped safely and compliantly
Effectively uses reports and checks priorities to plan and coordinate orders to maintain high service levels
Troubleshoot problems within the department – including root cause analysis and development of solutions to avoid future occurrences
Assists with testing changes in systemic programs and operational processes
File all documentation as required in designated area(s)
Ability to identify and correct discrepancies between applicable systems
Perform quality checks or audits to ensure procedures are being followed correctly
Follows all good distribution practices (GDP), where applicable
Exemplary attendance and adherence to schedule
Miscellaneous duties and tasks as assigned
Member of the spill team or MERT
Ability to work overtime as needed, often on minimal notice
Coordinates with sales to meet customer requirements (Packaging)
Coordinates shipments and orders with external customers (Packaging)