Operations Team Lead

Len Busch Roses • Plymouth, MN

7d • Onsite

About The Position

Join our growing team and help share the joy of flowers! Are you looking to join a company that you are proud to work for and a leader who cares about their team? Do you want to help share the joy of flowers? At Len Busch Roses, we are passionate about hiring employees who value of taking care of each other & our customers. We strive to align people in jobs that they love and are great at. As a result, we love the people we work with! Our managers care deeply about us as people and empower us to utilize our talents and strengths.

Requirements

• Fosters teamwork, collaboration, and trust.
• Verbal and written communication skills.
• Strong organization, problem-solving, and time management abilities.
• Detail-oriented and able to multi-task in a fast-paced environment.
• Ability to work independently, multi-task, and prioritize
• Computer proficiency, including Outlook, MS Word, and Excel.
• Excellent at verbal and written communication
• Present information clearly in one-on-one or small group settings.

Nice To Haves

• Flexible to work overtime, adjusted hours, and occasional weekends

Responsibilities

• Leading the execution of bouquet/arrangement production and receiving/processing tasks such as scanning, sorting, bin slotting, and quality checks.
• Monitoring actual vs. scheduled staffing and adjusting schedules as needed to align with daily demand.
• Collaborating with Supply Chain Supervisors to execute cross-training and labor-sharing strategies for efficient workflow and minimal disruption to service metrics.
• Coaching employees in productivity, accuracy, and quality for both retail and mass customer routes.
• Executing onboarding and training plans in partnership with mentors to ensure new hires align with leadership expectations.
• Building strong relationships with the Sales and Product Management teams by addressing customer-impacting issues quickly and professionally.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed