Operations Team Lead - (Day Shift)
About The Position
Ingram Content Group (ICG) is hiring for an Operations Team Lead to contribute to our Operations team in Chambersburg, PA. An Operations Team Lead supports all operational and administrative activities required to run a department of major warehouse activity. The Operations team serves a key role within the organization, ensuring that distribution centers and warehouse facilities function at maximum efficiency. Safety is a core value, emphasized through training, education, and accident prevention programs. Process Improvement is another core value, driven by innovations such as voice and Radio Frequency (RF) technologies, and feedback from associates. The goal is to connect people to the content they want in the simplest ways, for a customer-centric team that strives for excellence, collaboration, and innovation.
Requirements
- HS Diploma or equivalent
- 1-year experience with PC based applications
- 1 year work experience in a warehouse operations environment
- 6 months' work experience which includes walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, typing/keyboard.
Responsibilities
- Trains and develops hourly associates.
- Acts as the department contact for all production systems issues and questions.
- Provides direction and leadership to associates.
- Identifies, communicates, and ensures all quality and productivity standards are met within the department.
- Research issues, problems, or concerns and recommends solutions.
- Meets customer requests, deadlines, commitments, and quality standards in a timely manner.
- Plans and coordinates work activities, overseeing hourly associates to ensure efficient completion of tasks.
- Coordinates with other departments on workflow activities.
- Assist in administering policy and payroll activities.
Benefits
- Medical/Prescription Drug plans
- HSA
- Vision
- Dental
- Health Care FSA
- 10 vacation days
- 10 sick days accrued annually
- 3 personal days
- 401K match
- Life and AD&D
- Employee Assistant programs
- Group Legal
- tuition reimbursement program
- Financial and in-kind opportunities to engage with non-profits in your community
- Company match program for United Way donations
- Volunteer opportunities and in-kind drives for non-profits throughout the year
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
