Operations Support, Wallet Services - Cork Graduate Programme 2027

Apple

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About The Position

Apple’s Support and Sustaining Operations (SSO) team enables operational excellence across Apple Services through billing and cost management, sustaining operations, and vendor management. The Wallet Support Operations Specialist contributes to the success of Apple Wallet, Payments, and Media services, supporting operational stability and optimization across multiple critical programs. The role provides opportunities to develop skills, gain exposure to billing and supply chain operations, and contribute to projects in a dynamic, fast-paced environment.

The position supports daily operational activities, provides insights and reporting for strategic decisions, and contributes to budgets, financial forecasts, and supply chain mapping. The specialist collaborates with cross-functional teams to streamline and automate processes, improve processes and customer experiences, and support programs affecting revenue recognition and compliance.

This 23-month graduate programme is for recent graduates (summer 2026) or final-year students graduating in summer 2027 who are based in Ireland, ideally Cork. The start date is negotiable between June and mid-August 2027. Applications close at 6pm UK time on 30 October 2026.

Requirements

• Be a recent graduate from summer 2026 or a final-year student graduating in summer 2027.
• Be based in Ireland.
• Have a minimum 2:1 honours degree (Level 8) in Supply Chain Management, BIS, BComm, Commerce, or a similar qualification.
• Strong communication skills and the ability to foster trust and build relationships.
• Ability to adapt quickly and thrive in dynamic, evolving environments.
• Strong problem-solving mindset and drive to innovate and improve processes.
• Data-driven approach, with the ability to identify trends, discrepancies, and solutions.
• Confidence communicating, influencing, and collaborating across teams.
• Integrity, passion, and curiosity to learn.
• Attention to detail and accuracy.
• Strong analytical and problem-solving skills.
• Flexibility in dealing with change and ambiguity.
• Collaborative mindset and courage to lead improvements.
• Interest in operations, supply chain, and financial planning and accuracy.

Nice To Haves

• Based in Cork.

Responsibilities

• Focus on end-to-end operational stability and optimization across multiple critical programs.
• Support daily operational activities to ensure programs’ financial health and operational stability.
• Provide operational insights and reporting that guide strategic decision-making.
• Contribute to the development and management of budgets, financial forecasts, and supply chain mapping.
• Collaborate with teams to streamline and automate processes.
• Partner with cross-functional teams to improve processes and customer experiences.
• Support programs that affect revenue recognition and compliance.

What This Job Offers

• Career Level: Entry Level