Direct Hire - Operations Support Technician

FieldBridge•Florence, KY

4d•Hybrid

About The Position

FieldBridge is seeking a skilled Operations Support Technician to serve as a field service representative for industrial separation and screening equipment, operating out of the Florence, KY global headquarters. The client is a world leader in particle separation and size-reduction solutions, manufacturing round and rectangular separators, centrifuges, grinding mills, and aftermarket screens used across the pharmaceutical, chemical, food, and industrial sectors. In this role, you will travel to customer sites nationwide to start up large industrial sifters, perform preventative maintenance, execute warranty repairs, and troubleshoot equipment malfunctions. You will also support the centrifuge RTA rebuild program, physically rebuilding centrifuge units returned from customer sites and preparing them for redeployment. This is a highly hands-on technical role combining shop work, field service, and customer-facing support.

Requirements

High school diploma or GED required
Minimum 5 years of mechanical assembly experience required
Welding experience required
Valid driver's license required
Ability to obtain CDL to drive trucks upon hire
Willingness and ability to travel 10-50% of the month, with potential for extended travel periods
Strong verbal and written communication skills
Proficiency in Microsoft Office
Ability to work independently with minimal direction in a fast-paced customer-facing environment
Must be authorized to work in the United States without sponsorship now or in the future

Nice To Haves

Certification or trade school completion preferred for welding
Electrical background and mechanical aptitude preferred
Familiarity with ISO 9000 requirements and continuous improvement methods preferred

Responsibilities

Perform equipment startups, preventative maintenance, and on-site warranty repairs for large industrial sifters, separators, and centrifuges at customer facilities nationwide
Rebuild and maintain centrifuge units as part of our Return to Availability program in the Florence shop
Troubleshoot equipment malfunctions and provide technical support via phone, written communication, and on-site visits
Conduct field tests, quality audits, and safety audits as requested and complete detailed technical product and problem reports
Maintain open communication between field operations, customer service, and sales management to support customer needs and business objectives