Operations Support Specialist

City of Bakersfield • Bakersfield, CA

1d • Onsite

About The Position

Under general supervision, provides a variety of routine to difficult administrative and operational support to various City services and programs, which may include customer service, utilization of specialized computer software, record keeping, and filing; contributes to continuous service improvement efforts; and performs related duties as assigned. Prepares correspondence, reports, charts, forms, and specialized documents related to the functions of the organizational unit to which assigned from drafts, or brief instructions, using a variety of computer software programs or preformatted documents; obtains information from customers to coordinate City services with staff; explains service requirements, fee structures, and other administrative rules to communicate services.

Requirements

• Graduation from high school or GED equivalent.
• One (1) year of recent experience in an administrative or related capacity.
• Equivalent combination of training, certification and experience which provides the capabilities to perform the described duties.
• Possession of a valid California class “C” driver’s license.
• Must be able to pass a background check.

Responsibilities

• Provides administrative and operational support to various City services and programs.
• Handles customer service inquiries.
• Utilizes specialized computer software.
• Maintains records and files.
• Contributes to continuous service improvement efforts.
• Prepares correspondence, reports, charts, forms, and specialized documents.
• Obtains information from customers to coordinate City services with staff.
• Explains service requirements, fee structures, and administrative rules.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED